Senior Telesales

• ● Contact potential or existing customers to inform them about a product or service using scripts
• ● Answer questions about products or the company
• ● Ask questions to understand customer requirements and close sales
• ● Direct prospects to the field sales team when needed
• ● Enter and update customer information in the database
• ● Take and process orders in an accurate manner
• ● Handle grievances to preserve the company’s reputation
• ● Go the “extra mile” to meet sales quota and facilitate future sales
• ● Keep records of calls and sales and note useful information

Job Requirements

• ● Proven experience as telesales representative or other sales/customer service role
• ● Proven track record of successfully meeting sales quota preferably over the phone
• ● Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
• ● Ability to learn about products and services and describe/explain them to prospects
• ● Excellent knowledge of English
• ● Excellent communication and interpersonal skills
• ● Cool-tempered and able to handle rejection
• ● Outstanding negotiation skills with the ability to resolve issues and address complaints
• ● High school diploma; BSc/BA will be a plus

Pay: E£6,000.00 - E£8,000.00 per month

Work Location: In person