Senior Training and Onboarding Specialist

The Role:

The Senior Training and Onboarding Specialist manages onboarding and training for LVCVA Ambassadors. This position oversees onboarding systems and processes, facilitates new hire orientation and all other training, leads cross-training programs, ensures compliance with training acknowledgements, manages training with third-party providers, and partners with internal teams to ensure a smooth, informed start for every Ambassador.

What You’ll Do:
Keep in mind that this list is not all-inclusive.

Manage Onboarding and System Management

• Manage the onboarding process for new hires, internal transfers, and promotions. This includes system setup, forms, scheduling, orientation, and follow-up.
• Manage onboarding workflows, maintain and enhance HR training and onboarding systems, and ensure the accurate and timely processing of employee data.

• Organize, deliver, and track all required and optional training for Ambassadors; lead cross-training programs; manage training acknowledgments and recordkeeping; coordinate training provided by third-party vendors.
• Monitor completion and compliance of all mandatory training, update records, send notices and reminders about training requirements.

• Maintain accurate training and onboarding calendars, enroll participants, and ensure proper follow-up and documentation.
• Recommend changes to onboarding or training processes for clarity and efficiency.
• Collaborate with managers, teams, and third-party providers to assess training needs, support departmental onboarding, and answer questions.

What We’re Looking For:

• Bachelor’s degree in human resources, business, or a related field preferred; high school diploma required.
• Professional certification, such as Training & Facilitation Certificate, PHR, SPHR, or SHRM-CP is a plus.
• Demonstrated expertise in leading onboarding and compliance programs, while coordinating third-party training, including contracts, scheduling, and on-site logistics; cross-training experience a plus.
• Skilled in presenting information and facilitating new hire orientation.
• Proficient with HR systems, learning management tools, and external training vendors.
• Detail-oriented with strong organizational and analytical abilities.
• Clear, professional communicator who collaborates effectively across diverse teams.
• Experienced with office equipment, computers, and Microsoft Office Suite; familiarity with AI tools a plus.
• Inclusive mindset with a commitment to valuing differences and fostering collaboration.
• Strong strategic perspective, clear communication style, and sound judgment.
• Energetic self-starter with a strong work ethic and flexibility to attend off-site events as needed.

The Las Vegas Convention and Visitors Authority (LVCVA) provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, the LVCVA will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at peopleconnect@lvcva.com

• 100% EMPLOYER PAID
• https://www.nvpers.org

• Medical/Dental/Vision/Rx Insurance (employees and dependents)
• Life Insurance - $15,000 plus an amount equal to your annual base salary up to a max of $125,000
• Long-Term Disability (LTD) Insurance

• Life Insurance
• Supplemental Insurance
• Long-Term Care Insurance
• Flexible Savings Accounts (FSA & Dependent Care FSA)
• Pet Insurance

• 13 per year, includes birthday

• Ambassadors are eligible for an increase to base pay based on achievement of performance measures.

• Ambassadors are eligible for a performance bonus based upon achievement of goals and successes.

• Employee Assistance Program