Senior UX Designer

As a Senior UX Designer for the Omnichannel Transacting team you will shape best-in-class e-commerce experiences that make complex journeys simple and intuitive. You’ll lead design strategy, connect decisions to user needs and business outcomes, and craft scalable visual and interaction designs that work seamlessly across channels. In this role, you’ll apply systems thinking and service design principles to create inclusive, end-to-end solutions, while anticipating trends like personalization and AI-driven commerce. You’ll collaborate closely with product, engineering, and business partners, present compelling design narratives, and mentor peers to elevate craft and consistency. If you’re passionate about driving innovation and delivering measurable impact, this is your opportunity to influence the future of omnichannel commerce.

This role is remote eligible, which means you would work virtually from home or another non-Best Buy location.

What you’ll do

• Drive design strategy for omnichannel commerce experiences—especially cart and checkout—connecting every decision to user needs and measurable business outcomes.
• Create high-quality designs across visual, interaction, and system-level patterns, ensuring flows are seamless, scalable, and accessible across multiple platforms.
• Collaborate and influence across product, engineering, and business teams, presenting compelling concepts and guiding priorities through ambiguity.
• Mentor and elevate the team, providing feedback, sharing best practices, and helping designers grow in craft and impact.
• Leverage research and data to validate ideas, uncover opportunities, and ensure designs deliver both exceptional user experiences and business results.

Basic qualifications

• Online portfolio or case studies showcasing visual design craft excellence and strategic impact, including at least 3 examples of complex, high-impact projects with measurable business outcomes.
• 5+ years of UX design experience with accountability to lead design strategy and deliver scalable solutions
• 2 years working in ecommerce or large multi-channel environments
• 2+ years of experience utilizing Figma at an advanced level including Component Libraries & Variants, Auto Layout Mastery, Design Systems Management

Preferred qualifications

• 2 years of experience designing for retail Cart / Checkout and transacting
• Experience with AI-driven personalization and automation.
• Familiarity with analytics tools and data-driven design.
• Experience creating and maintaining design systems.

What’s in it for you

We’re committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.

Our benefits include:

• Competitive pay
• Generous employee discount
• Physical and mental well-being support

About us

As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.

Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™

Best Buy is an equal opportunity employer.

Position Type: Full time