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Senior UX Designer (Web / E-commerce)

Stafford, United States

About Silk Worldwide

Our team is growing! Give your career a boost and join us now! Do you want to work for a company where the sky's the limit for building career growth? Are you looking to work for a high-energy industry leader for the in-building cell phone signal booster space? Silk Worldwide is an e-commerce and systems integration company in the telecom industry. Since 2010, we’ve built and managed our own brands across the USA, Canada, and Africa. With all design, coding, content, and media planning done in-house, we’ve developed award-winning e-commerce websites, tools, and campaigns that serve both B2C and B2B markets.

As a three-time Inc. 500 honoree, we are expanding our team with a Senior UX Designer who will own and elevate the digital experiences across our portfolio of brands. Current areas we work in include Manufacturing Facilities, Schools, Hospitals, Nationwide Retailers, and more. Learn more about our Solutions and Services:

Company Culture:
We pride ourselves on fostering a collaborative and inclusive work environment where every team member is valued and encouraged to contribute their unique skills and perspectives. Our culture is built on the following principles:

Innovation: We encourage creative thinking and continuous improvement to stay ahead in the fast-paced tech industry.
Integrity: We uphold the highest standards of integrity in all our actions. Honesty, transparency, and ethical behavior are the cornerstones of our business practices.
Growth: We are committed to the professional development of our employees, offering opportunities for career advancement and continuous learning.
Customer Dedication: We are committed to exceeding customer expectations by delivering exceptional service and support. Our customers' success is our success.
Excellence in Execution: We strive for excellence in everything we do, ensuring that our work is of the highest quality and delivered with precision.

Position Overview

We are seeking an exceptional Senior UX Designer with strong e-commerce experience to lead all creative and UX initiatives. This role is highly digital-first, with a focus on driving user engagement and conversion across websites, product pages, and online campaigns.

You’ll collaborate with marketing, product, and development teams to craft seamless, user-centered experiences that balance brand storytelling with measurable business outcomes.

Key Responsibilities

Own the end-to-end UX process: discovery, wireframes, prototypes, final designs, and validation.
Design and optimize e-commerce experiences including:

Landing pages and campaign microsites

Product and category pages

Checkout and post-purchase flows

B2B lead generation funnels (landing pages, guides, lead magnets)

Collaborate cross-functionally with digital marketing, development, and content teams to deliver cohesive experiences.
Leverage analytics and testing to iterate on designs and improve conversion rates.
Maintain and evolve a scalable design system across multiple brands and digital properties.
Ensure responsive, accessible designs for desktop, mobile, and tablet.
Provide creative direction for multimedia assets (e.g., video, interactive tools).
Support occasional print and offline design (brochures, trade show displays, packaging).

Required Qualifications

5+ years’ professional experience as a UX/UI Designer (with e-commerce focus).
Strong portfolio demonstrating UX processes, responsive web design, and high-quality UI execution.
Skilled in design tools (Figma, Sketch, or equivalent) for wireframing, prototyping, and pixel-perfect mockups.
Working knowledge of HTML5, CSS3, and JavaScript, with ability to collaborate effectively with developers.
Experience applying data and analytics to design decisions.
Demonstrated attention to detail, process, and visual polish.

Preferred Qualifications

Experience designing e-commerce platforms and optimizing digital funnels.
Familiarity with usability testing, A/B testing, and rapid prototyping in agile workflows.
Knowledge of accessibility best practices (WCAG standards).
Bachelor’s degree in Design, HCI, or related field (preferred but not required).

Compensation & Benefits

Salary Range: $75,000 – $85,000 per year (bonus opportunities available)

Benefits

401(k) Plan: Includes matching up to 4% and vesting schedule.
Vision Insurance: Voluntary coverage for Vision Care.
Dental Insurance: Voluntary coverage for dental care.
Health Insurance: Zero premium options available, plus an HSA contribution of $80 monthly for employees enrolled in our medical plans.
Life Insurance: Employer-paid life insurance with voluntary additional life insurance options.
Disability Insurance: Employer-paid long-term disability (LTD) with voluntary additional disability insurance options.
Paid Time Off: Employees start with two weeks PTO that increase with service time.
Paid Holidays: Six paid holidays, plus one floating holiday.
Employee Assistance Program: Support for personal and work-related issues.
Discretionary Bonus: As a thank you to our employees for their exceptional service/performance and to share in the company's success.
Tuition Reimbursement: Financial support for approved education.
Career Growth and Development Opportunities: Paths for professional advancement.
Professional Development Assistance: Support for skill development, including approved paid training/certifications in support of continuous learning.
Referral Program: Incentives for referring new employees.
Company Celebrations: We love to celebrate team birthdays and anniversaries monthly! Any other excuse to celebrate in between- we'll find it!
Open Door Policy: We encourage transparency within the organization.