The Sensory Technician/Q Grader is part of the Quality Assurance Department and Research and Development (R&D) Department. The role is responsible for planning and running regular tests for the tasting panel to support category projects
OBJECTIVES OF THE ROLE
- Plans and executes tastings with guidance from a Specialist
- Analyses results and provides reports to Specialists or Managers in the team;
- Responsible for operating / maintaining simple equipment and facilities. Assuring good manufacturing practices with respect to maintenance and hygiene;
- Create testing programs and export & analyze data after the tasting with the panel (all training on relevant software and ways of working provided on the job)
- Takes care of administration and archiving results and writing & updating simple specifications to support projects;
- Assists in the training of others in the equipment used by the team in the lab;
- Takes care of maintaining laboratory consumables.
SUMMARY OF POSITION
- QA lab functions, including
- Inbound / outbound sample preparation
- visual and sensory coffee assessment
- daily roasting & cupping sessions
- ensuring the QA lab area remains neat, orderly and organized
- data entry and clerical support to QA Dept such as QA reporting & research
- Sales & marketing support to the trading team, which may include
- responding to new sales enquiries,
- roasting samples and hosting client cupping events
- sales analysis work
- assistance with general marketing and social media activities
- Assistance with general office activities such as
- Checking, posting & coordinating sample posting and couriers
- assistance with inbound logistics, shipment arrivals, sampling, stock and order dispatch from the warehouse
REQUIREMENTS
- College Degree or equivalent experience
- 5 years’ experience as Roaster preferred
- Passion for Coffee
- Expert in Roasting
- Excellent communication skills using accepted industry terminology
- Ability to identify, evaluate and articulate the attributes of the coffee
- Proficient computer skills including the ability to access and analyze data, create reports, memos, and presentations.