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Sensory Analyst Technician/Q Grader

The Sensory Technician/Q Grader is part of the Quality Assurance Department and Research and Development (R&D) Department. The role is responsible for planning and running regular tests for the tasting panel to support category projects
OBJECTIVES OF THE ROLE
  • Plans and executes tastings with guidance from a Specialist
  • Analyses results and provides reports to Specialists or Managers in the team;
  • Responsible for operating / maintaining simple equipment and facilities. Assuring good manufacturing practices with respect to maintenance and hygiene;
  • Create testing programs and export & analyze data after the tasting with the panel (all training on relevant software and ways of working provided on the job)
  • Takes care of administration and archiving results and writing & updating simple specifications to support projects;
  • Assists in the training of others in the equipment used by the team in the lab;
  • Takes care of maintaining laboratory consumables.

SUMMARY OF POSITION
  • QA lab functions, including
  • Inbound / outbound sample preparation
  • visual and sensory coffee assessment
  • daily roasting & cupping sessions
  • ensuring the QA lab area remains neat, orderly and organized
  • data entry and clerical support to QA Dept such as QA reporting & research
  • Sales & marketing support to the trading team, which may include
  • responding to new sales enquiries,
  • roasting samples and hosting client cupping events
  • sales analysis work
  • assistance with general marketing and social media activities
  • Assistance with general office activities such as
  • Checking, posting & coordinating sample posting and couriers
  • assistance with inbound logistics, shipment arrivals, sampling, stock and order dispatch from the warehouse

REQUIREMENTS
  • College Degree or equivalent experience
  • 5 years’ experience as Roaster preferred
  • Passion for Coffee
  • Expert in Roasting
  • Excellent communication skills using accepted industry terminology
  • Ability to identify, evaluate and articulate the attributes of the coffee
  • Proficient computer skills including the ability to access and analyze data, create reports, memos, and presentations.

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