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About the role
You will help train and QA the “language brain” of our system. Using clear guidelines, you’ll label
search queries with intent, medical entities (drugs/brands/conditions), and risk flags (e.g.,
drug–drug interaction → clinical review). Your work directly improves accuracy and reduces the
number of items needing human review—saving time and money.
What you’ll do
● Apply annotation guidelines to tag queries with intent, entities, and conditions;
normalize to approved terms (e.g., Rogaine → minoxidil).
● Flag red-risk items (interactions, contraindications, diagnosis claims) for clinical review.
● Perform QA passes on auto-scripts: check topic fit, disclaimers, and obvious factual
mismatches (no medical advice).
● Record edge cases and propose rule/prompt tweaks to improve future accuracy.
● Hit daily throughput quality SLAs; maintain clean audit trails in the labeling tool.
● Collaborate with SEO Lead/ML Engineer to refine examples and close guideline gaps.
What you’ve done
● Detail-oriented work in content ops, moderation, customer support, medical scribing, or
prior data labeling.
● Able to follow structured rules precisely and give concise feedback when rules are
unclear.
● Comfortable reading medical terms at a basic level (we provide glossaries and training).
● Bonus: experience in healthcare content, pharmacy tech, or QA.
based increases.
Compensation
$18-$25 an hour
Job Type: Full-time
Pay: $18.00 - $25.00 per hour
Expected hours: 40 per week
Benefits:
Work Location: In person
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