Server

Reports To:

Culinary Manager

Position Classification:

Hourly Non-Exempt 

Directly Supervises: 

N/A

Who we are:

RiverMead is a progressive, not-for-profit Continuing Care Retirement Community that advocates for an enriched lifestyle with cultural and educational opportunities. We continuously strive to provide high-quality, holistic lifecare programs and healthcare services in a financially responsible manner. In serving this commitment, we seek to provide a positive and supportive work environment.

What you will be doing:

In this role, you will support and enhance the dining experience for residents and guests across all dining venues, including apartments, cottages, villas, and the Health Center. You will coordinate and deliver high-quality service that encourages resident interaction, well-being, and a home-like atmosphere.

Responsibilities include assisting with all aspects of dietary services such as meal service, diet orders, menu delivery, and sanitation. By ensuring courteous, attentive, and professional service, you will play an active part in residents’ daily lives and contribute to a warm, welcoming, and engaging environment.

On a given day you will…

What you will bring to the team (Your Expertise /Experience) 

• Minimum two years of high school 


• Ability to take oral and written instruction well and to write legibly.


• Demonstrated knowledge of how to communicate effectively with all individuals, especially those of the geriatric population


• Ability to work in a team environment

In this role, we expect that you will effectively demonstrate professionalism, proficiency of skills and personal/professional development through your collaboration and engagement with others.

• Mission/Organization  - Consistently respect and adhere to RiverMead’s policies and procedures. Model RiverMead’s values by practicing confidentiality, being a good steward of organizational resources and positively executing attendance and attire polices.


• Communication Skills  - Adhere to RiverMead’s goal of a welcoming and collaborative culture through respectful and intentional communication with others. This includes effectively communicating with an awareness of how words and behaviors impact others. Exemplify a willingness to work with others, display self-control, and maturity. 


• Problem Solving/ Professional Standards  - Utilize critical thinking skills, while consistently demonstrating effective problem-solving solutions, and promoting the improvement of RiverMead - resulting in better services and processes. Remain current on all necessary continuing education and maintain a willingness to learn and grow in role. 

• Teamwork/Professional Conduct  - Interact positively and professionally with all staff and residents, modeling a sincere commitment to the mission of RiverMead and fostering a positive work environment. Develop professional relationships that honor and respect the strengths and abilities of others. 

Travel

• Willingness and ability to travel and work between all buildings on the RiverMead campus.


• Willingness and ability to travel occasionally off campus to perform tasks or attend events or conferences.

Physical Demands / Environmental Conditions / Safety Hazards and Exposure

Physical Demands

Never

Occasionally

Frequently

Continually

Sit

X

Stand

x

Walk

X

Bend/Stoop

x

Squat

X

Crawl

X

Climb

X

Reach Above Shoulder Level

X

Kneel

X

Balance

X

Lift, Carry, Push, Pull

Maximum 10 Lbs.

X

Maximum 20 Lbs.

X

Maximum 50 Lbs.

X

Maximum Over 50 Lbs.

X

Must Be Able To

See

X

Hear

X

Speak

X

Use One Hand

X

Use Both Hands

X

Environmental Conditions

Never

Occasionally

Frequently

Continually

Involves Being

Inside

X

Outside

X

Exposed to Temperatures of

32 degrees F and less

X

100 degrees F and more

X

Wet & Humid Conditions

X

Noise, Vibration

X

Fumes, Dust

X

Hazards, Exposure

Never

Occasionally

Frequently

Continually

Infectious Wastes

X

Toxic Chemicals

X

Needles/Body Fluids

X

Radiation

X

Chemotherapeutics

X

Occasionally = 1% to 33% of the time

Frequently = 34% to 66% of the time

Continually = 67% to 100% of the time