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Server

Job Title: Server
Department: Operations
Reports to: Managing Partner or Store Leader on Duty

Typical Work Week:

Position Summary:
Sell and serve food and drinks while providing guests with excellent and welcoming service according to the Kerbey Lane Steps of Service.

Major Responsibilities: Primary duties and responsibilities include, but are not limited to, the following:

Able to promote a welcoming environment for guests and fellow team members. Interact with guests in a friendly and efficient manner.
All guests must be treated in a manner to ensure their complete satisfaction. Always strive to exceed our guest’s expectations.
Complete and pass Kerbey Lane training program, the TABC Seller Server Training
Check identification of guests to ensure they are of legal age to consume alcoholic beverages.
Serve 4-5 tables, or more as determined by Store Leader.
Ability to suggestively sell, including but not limited to beverages, appetizers, entrees, specials and desserts.
Take food and drink orders while using a point-of-sale system.
Answers phone calls and answers questions concerning the menu and restaurant.
Maintain specific side work and ensure total cleanliness and smooth operation of the restaurant.
Follow Store Leader’s instructions and suggestions regarding their tasks.
Communicates with expediters, hosts, bussers, and managers and assists in an entire team effort.
All other duties as directed, including having fun with our guests and your co-workers.

Essential Physical Requirements:

Walks and stands during entire shift
Reaches, bends, lifts, shakes, stirs, carries, and wipes.
Must have the ability to frequently lift and carry bus tubs, trays, and other objects weighing 25 pounds or more.
Must be age 18 or over to serve/sell alcohol according to State regulations

Knowledge and Skills: