Job Summary
We are seeking an energetic and friendly individual to join our team as a <PERSON>. In this vital role, you will be the welcoming face of our establishment, ensuring every guest receives exceptional service from the moment they arrive. Your enthusiasm and communication skills will create a warm atmosphere, fostering memorable experiences for our guests. This position offers an exciting opportunity to develop your hospitality expertise while working in a dynamic, fast-paced environment dedicated to guest satisfaction.
Responsibilities
- Greet guests promptly and warmly, providing attentive and personalized service throughout their visit
- Manage guest seating arrangements and reservations with efficiency and professionalism
- Take orders accurately using POS systems such as Aloha POS or Toast POS, ensuring clear communication with kitchen staff
- Respond to guest inquiries via phone or in person, demonstrating excellent phone etiquette and guest relations skills
- Assist with guest needs during their dining experience, including serving food and beverages with hospitality and care
- Maintain cleanliness and organization of the host/hostess station and dining area to uphold high standards of hygiene and presentation
- Collaborate with team members to ensure smooth operations and a positive guest experience at all times
Skills
- Previous host/hostess experience or food service background preferred, especially within restaurant or hotel settings
- Strong customer service skills with the ability to engage guests warmly and professionally
- Excellent communication skills, both verbal and written, to effectively interact with guests and team members
- Familiarity with POS systems such as Aloha POS or Toast POS for order processing
- Knowledge of hospitality standards, including guest services, serving techniques, and phone etiquette
- Ability to multitask efficiently in a fast-paced environment while maintaining attention to detail
- Experience in hotel or guest relations roles is a plus, demonstrating adaptability across various hospitality settings
- Positive, can do attitude
- A willingness to take initiative and problem solve
Pay: $2.13 - $10.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person