Service Advisor

Service Advisor – $50K–$90K | Sarasota, FL | No Weekends

Location: Sarasota, FL

Salary: $50,000 - $90,000 per year

Job Type: Full-time

Schedule: Monday to Friday, 8-hour day shifts

About Certified Fleet Services:

At Certified Fleet Services, we specialize in full-service fleet repair and maintenance. Our mission is to get our customers back on the road faster. We are disciplined and accountable in our pursuit to see every team member reach their personal, professional, and financial goals through the work we do together. Our core values are the backbone of our business and guide our hiring process: we are inspirational, accountable, disciplined, results-oriented, excellent, and aligned.

Why Join Us?

• Competitive Compensation: Earn between $50K–$90K annually, commensurate with experience.
• Work-Life Balance: Enjoy weekends off with a consistent Monday to Friday schedule.
• Comprehensive Benefits: Health, dental, vision, life & disability insurance, HSA/FSA, IRA with company match.
• Professional Growth: Ongoing paid training and clear career advancement pathways.
• Team Culture: Be part of a supportive team that values expertise and collaboration.

Key Responsibilities:

• Greet customers and gather information to determine service needs.
• Review and verify vehicle warranty protections and service contract coverage.
• Leverage technology and product knowledge to address customer needs and share service appointment statuses.
• Schedule appointments for service technicians.
• Resolve customer complaints and make follow-up calls to ensure a positive service experience.
• Coordinate vehicle pick-up efforts with service porters and customers.
• Manage all service paperwork, including repair orders, invoices, and maintenance records.
• Other duties as assigned.

Qualifications:

• Advanced knowledge of vehicle maintenance.
• Experience maintaining a positive attitude while working in a team environment with competing priorities.
• Strong computer skills; highly proficient in MS Office Suite, Windows, and Google Suite.
• Ability to think critically and assess materials to help the team understand new concepts and procedures.
• Outstanding organization and administrative accountability.
• Strong written and verbal communication skills.
• Ability to read, interpret, and transcribe data in order to maintain accurate records.
• High school diploma or GED required.

Ready to Drive Your Career Forward?

If you’re a customer-focused professional looking to make a significant impact, we want to hear from you. Apply today and become a pivotal part of our dedicated team.

Job Type: Full-time

Pay: $50,000.00 - $90,000.00 per year

Benefits:

• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Vision insurance

Shift:

• 8 hour shift

Work Days:

• Monday to Friday

Ability to Commute:

• Sarasota, FL 34243 (Required)

Ability to Relocate:

• Sarasota, FL 34243: Relocate before starting work (Required)

Work Location: In person