Service Advisor (Automobile)

🚗 Service Advisor – Automotive

Location: Saudi Arabia (Khobar / Riyadh / Buraidah / Unaizha )

Industry: Automotive Maintenance & Spare Parts

Job Responsibilities

• Greet customers and understand vehicle concerns clearly
• Prepare job cards and explain required services and costs
• Coordinate with technicians and workshop supervisors
• Ensure customer approval for estimates, advances, and additional jobs
• Update customers on service progress and delivery timelines
• Ensure accurate invoicing and smooth vehicle handover
• Handle customer complaints professionally and ensure satisfaction
• Maintain service records and follow company SOPs

Requirements

• Proven experience as a Service Advisor in an automotive workshop
• Strong knowledge of vehicle maintenance and repair processes
• Excellent communication skills (Arabic & English preferred)
• Customer-focused attitude with problem-solving skills
• Basic computer skills (ERP / service software knowledge is a plus)
• Ability to work under pressure and meet service targets
• Ready to join immediately

What We Offer

• Competitive salary + incentives
• Professional work environment
• Growth opportunities within a multi-branch automotive company