Service Associate

About Us:

Trace Hospitality is a dynamic Food & Beverage company dedicated to restaurant management, hospitality, and catering in Abu-Dhabi and the UAE. We are passionate about creating enjoyable experiences and supporting budding entrepreneurs in the hospitality sector.

We are hiring Service Associates (outdoor Waiters/Waitresses) for our food truck branches in Abu Dhabi

Role Overview:

As a Service Associate at Dots Cafe, you'll be the face of our customer service, ensuring every customer experience is exceptional.

Key Responsibilities:

• Educate customers on our menu and make recommendations.
• Upsell special items and take orders efficiently.
• Handle customer complaints and suggestions.
• Maintain cleanliness and service areas.
• Ensure all stations are stocked with necessary items.
• Report safety hazards and equipment issues.
• Provide fast, friendly service, and build customer relationships.

Requirements:

• Prior experience in a similar role.
• Strong customer service skills and good communication skills.
• Ability to work various shifts.
• Immediate joiner is a plus

Why Join Us?

Be part of a growing company.

Supportive work environment.

Opportunity to make a difference in our customers' day.

Apply now to be a part of our journey at Trace Hospitality! https://www.tracehospitality.ae/ https://dotscafe.ae/

Job Type: Full-time

Pay: AED2,000.00 - AED2,500.00 per month

Work Location: In person