Service Coordinator/ Case Manager Marshall 4/10/26

Vision: We are committed to the belief that promoting an individuals hopes, wants and dreams is the first step to achieving self-determination.

Mission: Empowering people to manage the direction of their life.

At PETTIS COUNTY BOARD OF SERVICES FOR THE DEVELOPMENTALLY DISABLED / MPOWER, our primary purpose is service and the individuals we serve come first. This is our way of fulfilling our mission and also ensuring that we maintain public confidence, trust, and continued support. The extent to which PETTIS COUNTY BOARD OF SERVICES FOR THE DEVELOPMENTALLY DISABLED / MPOWER is considered friendly, knowledgeable, efficient, reliable, and trustworthy will be measured by how others see these qualities in our employees.

PETTIS COUNTY BOARD OF SERVICES FOR THE DEVELOPMENTALLY DISABLED / MPOWER is hiring for a Service Coordinator in our Marshall office.

40 HOURS/WEEK, FULL-TIME POSITION

WAGE RANGE $20.50 - and up depending on education and experience & EXCELLENT BENEFITS

FLEXIBLE, HYBRID, AUTONOMOUS WORK OPPORTUNITY

SUPPORTIVE, TEAM-ORIENTED ENVIRONMENT

Skills & traits that will aid in a successful employment with PETTIS COUNTY BOARD OF SERVICES FOR THE DEVELOPMENTALLY DISABLED / MPOWER in this position are:

an open, supportive, empathetic attitude

strong customer service skills

effective communication skills

top-notch organizational skills

self-motivation

ability to handle many competing priorities

easily relatable to others

works with integrity

Although this is not the full job description, this is a summary of the work a Service Coordinator completes regularly at PETTIS COUNTY BOARD OF SERVICES FOR THE DEVELOPMENTALLY DISABLED / MPOWER:

Pursues services, supports, and funding for those served to ensure both active treatment and maintenance of skills aimed to aid in progress towards individually identified goals.

Collaborates to secure a wide range of information that contributes to the individuals current status in order to develop the Individual Support Plan (ISP).

Maintains a working knowledge of and locates, refers, arranges, and accesses community resources available for the individual served.

Develops, monitors, and maintains records regarding services rendered and assesses these services in relation to supporting the individuals progress toward ISP goals.

Serves as a liaison between multiple agencies and team members to ensure that the individuals needs are being addressed.

Organizes and facilitates team meetings to discuss progress and possible modifications to services in the ISP. Works with others in a successful manner.

This is the education and experience PETTIS COUNTY BOARD OF SERVICES FOR THE DEVELOPMENTALLY DISABLED / MPOWER seeks for this position:

Must meet requirements set forth by CMS (Center for Medicaid Services) and DMH-DD (Department of Mental Health Division of Developmental Disability) by securing:

A Registered Nurse license

AND/OR

A Bachelors degree from an accredited college or university

Additional considerations for this position:

Employee will frequently be required to use multiple programs, platforms, and databases.

Employee will be provided with technology that supports a fairly paperless work fashion.

Employee will be required to drive and therefore mush maintain a valid drivers license and automobile insurance.

Employee is regularly required to sit, stand, walk, talk, hear, use hands to type or handle objects, and use balance.

Employee will need to have close vision ability and ability to adjust focus while using the computer and/or driving.

Employee may occasionally lift and/or move up to 30 pounds.

When working in the office, employee may experience quiet to moderate noise level in a temperature-controlled climate of a shared office setting.

Employee may experience a moderate level of stress while working in this position.

Employee will have the opportunity to manage their own schedule, work at the office or from alternate locations, and will receive reimbursement for travel, training, and overnight accommodations while on the clock.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

PETTIS COUNTY BOARD OF SERVICES FOR THE DEVELOPMENTALLY DISABLED / MPOWER's Core Values Our Building Blocks

We have identified these values as the blocks upon which our service model is built:

Service Delivery

Role Modeling

Person Centered Planning

Practical Approaches

Streamlining Services

Doing Things Right

Proactive Responses

Polices that Empower People

Focused Advocacy

Policies that Empower Staff

Compassion/Empathy

Professionalism

Leader in our Field

Expected hours: 40 per week

Benefits:

• 401(k) matching
• Dental insurance
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Mileage reimbursement
• Paid time off
• Vision insurance

Work Location: In person