Role Purpose
Responsible for the pre-installation, installation, commissioning, and repair the equipment BCL sells. The job holder is also expected to provide technical assistance to the client Technicians and Engineers related to BCL equipment.
Job Accountabilities & Activities
Perform initial tests, physical inspection and calibration on receiving any new machine from supplier before deliver to the customer.
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Test products
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Commissioning within time frame
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Penalty charges percentage
Responsible for assigned equipment installation / commissioning and maintenance.
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Customer satisfaction
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Commissioning time
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Revenue growth
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Number of equipment for repair
Give demonstration to Biomedical/ end user engineering department of hospitals.
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Customer satisfaction
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Revenue growth Communicate with the technical personnel of principals give feed-back with equipment performance and get latest information to maintain and improve the performance of equipment.
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Principal satisfaction
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Complete equipment maintenance profile
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Customer satisfaction
Prepare reports for BCL and principals as per system requirement.
Prepare purchase requests, according to the requirement, for parts to be used in maintenance of equipment.
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Level of spare parts
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Revenue growth
Proper record keeping of the received spare parts and consumed ones.
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Update records
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Inventory counts
Perform Preventive Maintenance Test (PMT) on the equipment as required.
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Customer satisfaction
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Percentage of down time of equipment
Provide complete satisfaction to customers by fixing the machines within the same day, upon call and visit customers twice a week.
Perform any other duties assigned by the management
Education & Certifications
Degree in Biomedical/ electrical/ electronic/ mechatronics/ computer engineer.
Required Years Of Experience
0-3 Years.