Service Engineer

• Using various strategies and tools to provide effective solutions to customers' concerns.
• Communicating with clients, engineers, and other technicians to ensure that services are delivered effectively.
• Promptly following up on service requests and providing customer feedback.
• Monitoring equipment and machinery performance and developing preventative maintenance measures.
• Providing recommendations about new features and product improvements.
• Monitoring inventory and reordering parts when needed.
• Conducting research and attending workshops to remain abreast of industry developments.
• Writing reports and presenting findings to Managers and Supervisors on a regular basis
• Conducting scheduled checks and maintenance of all printing equipment of a facility.
• Providing support to end-users in troubleshooting and resolving printer problems (LaserJet/ inkjet/ ink Tank/ All in one printers/ Plotters/Dot-matrix)
• Printer spare resource capability
• Detecting malfunctions, hardware failures, etc. and refurbishing the same.
• Checking the ink levels in the printer cartridges on a daily basis.
• Attending training activities on new software and equipment and implementing the same in the organization.
• Appropriately handling laser printers and other repair equipments.
• Ensuring that the maintenance and service activities do not hamper the daily working of the commercial facility.
• Repairing defects and replacing parts of the printers..
• Should have excellent written as well as verbal communication skills.
• Basic troubleshooting knowledge in the Computer hardware field.
• Ability to effectively manage time and complete all delegated work within the specified time.
• Sound understanding of all hardware and software related issues of printers.
• Bachelor s degree or an associate s degree or diploma in electrical/electronics engineering or any other related field of study with about 2 to 3 years experience of working as a printer technician.

Job Type: Full-time

Pay: From Rs75,000.00 per month

Work Location: In person