Service Engineer

Service Engineer (Smoke & Fire South)

Are you a skilled Service Engineer who is confident at decision making and using your initiative? Do you have strong influencing and communication skills? Then this role could be for you.

Positions Summary

We have great a opportunity for a Service Engineer to join us within Swegon's Service department in a standalone role, working on customer sites to provide skilled fire/smoke damper control services. Our Service Engineers report into the Area Service Manager, working on a field remote basis around South West London areas.

Main duties and responsibilities

• Carrying out maintenance, repair, commissioning and service support to a range of smoke/fire dampers and control panels as well as ventilation equipment.

• Communicating technical information and site requirements back to the Service office

• Fault finding

• Liaising and developing working relationships both with the customer and other employees within the company

• Completion of relevant paperwork using our online platform

• Awareness and appreciation of Health and Safety requirements and completion of Dynamic Risk Assessments

• Lead generation, identifying commercial opportunities for business development

• Compliance with company policies, procedures and processes to ensure that regulations are complied with for our ongoing accreditation to REFCOM, Safe Contractor and CHAS

Essential Experience

• Basic knowledge of ventilation and smoke damper control and industry practices

• Dealing with customers and the ability to communicate technical information and site requirements back to the Service office

• Awareness and appreciation of Health and Safety requirements to industry standards.

• Understanding the importance of working in line with risk assessments and method statements

• Providing an appropriate audit trail of documentation relating to servicing of customer sites

• Base level electrical and wiring knowledge

• Previous experience in duct work

Desirable

• Completion and understanding of the importance of Dynamic Risk Assessments

• Knowledge of smoke damper control products

• Manufacturer training

• All round HVAC knowledge

• Sound controls knowledge

• Practical Smoke/Fire Damper or controls experience

• An appreciation and understanding of the benefits of lead generation and completion of relevant forms

Essential Qualifications

• GCSE or equivalent

• Full Driving Licence

• Computer literacy

• ACRIB / CSCS Card or other safety awareness course

Desirable Qualifications

• IPAF

• PASMA

• HND/C Mechanical or Electrical engineering or similar

• Level 2 or 3 NVQ in an Engineering/Mechanical or Electrical type qualification

• Level 2 or 3 NVQ Refrigeration & Air Conditioning

• Controls qualification

• Controls qualification

• ACRIB / CSCS Card or other safety awareness course

(Please note; we are not considering agencies to assist with filling this position.)

Equal Opportunities Statement

We are committed to creating an inclusive and diverse workplace and are proud to be an equal opportunity employer.

We do not discriminate on the basis of age, disability, gender identity, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation, in line with the Equality Act 2010.

We welcome applications from all suitably qualified candidates and are committed to ensuring our recruitment process is fair, transparent, and accessible to all.

If you require any reasonable adjustments during the recruitment process, please let us know and we will do our best to accommodate your needs.

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