International Free Zone Authority

A leading free zone authority in Dubai is seeking a Service Excellence Executive to manage and resolve complaints efficiently. The role involves developing relationships with complainants, ensuring timely and effective solutions to their issues. Candidates must have experience in customer service, strong communication skills, and proficiency in relevant software. Benefits include leave days, flight home, and medical insurance.

Tackling customer concerns head-on, the Service Excellence Specialist ensures swift and fair resolution of complaints for a prominent Dubai free zone authority. Building constructive relationships with complainants while driving high service standards, this role directly enhances client satisfaction across diverse touchpoints.

Service Excellence Specialist - Customer Care & Complaints

Customer Service

Complaint Management

Communication Skills

Relationship Management

Relevant Software Proficiency

CRM Software

Conflict Resolution

Problem Solving

Join International Free Zone Authority and explore exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.