Service Manager

Service Manager – Industrial Equipment (UAE)

We are looking for an experienced Service Manager to lead our service center operations across the UAE. The ideal candidate is a hands-on leader with strong technical expertise and the ability to manage a multicultural team while ensuring high service quality.

Key Responsibilities

• Oversee diagnostics, repair, and maintenance of air compressors, generators, welding machines, car lifts, and related equipment.
• Handle escalated customer issues and communicate clearly on timelines and costs.
• Supervise onsite installations of car lifts, air compressors, and paint booths.
• Manage spare parts availability and coordinate with procurement.
• Maintain service records, monthly KPIs, and warranty claim reports.
• Identify training needs and ensure compliance with UAE safety standards.
• Suggest workflow or process improvements to enhance service efficiency.

Requirements

• BE in Electrical or Mechanical Engineering (preferred).
• 5–10 years’ experience managing a service center in the UAE.
• Strong technical and leadership skills.
• Multilingual (English & Arabic preferred).
• Valid UAE Driving License.

Job Type: Full-time

License/Certification:

• UAE driving license (Preferred)