Service & Sales Engineer

Job Overview:

We are seeking a motivated and technically skilled Sales & Service Engineer to handle sales, installation, and after-sales support of crane parts and related equipment. The candidate will be responsible for building strong client relationships, ensuring timely service, and driving sales growth in the assigned territory.

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Key Responsibilities:

Sales:

• Promote and sell crane parts, spares, and accessories to existing and new clients.
• Identify business opportunities with crane owners, contractors, construction companies, and industries.
• Prepare and submit quotations, negotiate pricing, and close orders.
• Meet monthly/quarterly sales targets and achieve growth in the region.

Service:

• Provide installation, inspection, and maintenance support for crane parts.
• Troubleshoot mechanical and electrical issues related to crane components.
• Coordinate warranty, replacement, and repair services.
• Guide customers on proper usage, safety, and preventive maintenance practices.

General:

• Maintain updated records of sales activities, service calls, and customer interactions.
• Work closely with logistics and warehouse teams to ensure timely delivery of parts.
• Report market trends, competitor activities, and customer feedback to management.
• Regular travel to customer sites for sales and service visits.

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Requirements:

• Diploma / B.E. / B.Tech in Mechanical / Electrical Engineering.
• 2–5 years of experience in sales/service of crane parts, heavy machinery, or material handling equipment.
• Strong technical knowledge of crane components (gearboxes, motors, brakes, wire ropes, hooks, electrical panels, etc.).
• Ability to diagnose faults and recommend suitable parts/solutions.
• Excellent communication and negotiation skills.
• Willingness to travel extensively for client visits.

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Preferred Skills:

• Prior experience with EOT cranes, tower cranes, or mobile cranes.
• Familiarity with spare parts management and after-sales support.
• Customer-centric mindset with problem-solving ability.
• Hands-on skills in mechanical/electrical service work.

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Compensation & Benefits:

• Competitive salary + performance incentives.
• Travel allowance and reimbursement.
• Technical training and development opportunities.
• Career growth in the crane & material handling industry.

Job Types: Full-time, Permanent, Fresher

Pay: ₹20,000.00 - ₹40,000.00 per month

Benefits:

• Provident Fund

Work Location: In person