Service Technician

Education : ITI /Diploma Electrical

Experience : 2 to 3 yrs

Knowledge : UPS, Inverter, Battery, Stabilizer must.

Job brief

We are looking for a self-starter Field Service Technician to deliver the desired customer service experience. The goal is to drive service success that improves customer satisfaction, maximizes customer retention and increases profitability.

Job Responsibilities :

· Providing service and customer support during field visits or dispatches

· Managing all on site installation, repair, maintenance and test tasks

· Diagnosing errors or technical problems and determining proper solutions

· Produce timely and detailed service reports

· Document processes

· Operate vehicle in a safely manner and use field automation systems

· Follow all company’s filed procedures and protocols

· Cooperate with technical team and share information across the organisation

· Comprehend customer requirements and make appropriate recommendations/briefings

· Build positive relationships with customers

Petrol allowance will be given according to per Kilometer.

NOTE- CANDIDATE MUST HAVE BIKE WITH LICENSE

Job Type: Full-time

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

• Health insurance
• Internet reimbursement
• Paid sick time
• Paid time off
• Provident Fund

Application Question(s):

• How Many Year of service experience

Experience:

• Field service: 1 year (Required)

License/Certification:

• Do you have your own bike with license? (Required)

Work Location: In person