Service Technician

Job Summary

Job Summary

We are seeking a skilled and dependable Plumbing Service Technician with home warranty experience to join our growing, family-owned plumbing company. This position focuses on diagnosing, repairing, and servicing residential plumbing systems under home warranty contracts while delivering excellent customer service.

The ideal candidate is experienced in warranty claim processes, understands coverage limitations, and can communicate clearly with homeowners and warranty companies. This role requires strong troubleshooting skills, professionalism in the field, and the ability to work independently.

Responsibilities

• Diagnose and repair residential plumbing issues covered under home warranty contracts
• Perform service repairs including toilets, faucets, valves, PRVs, angle stops, leaks, and minor drain issues
• Accurately document findings, photos, and repair notes for warranty submissions
• Communicate clearly with homeowners regarding coverage, approvals, and out-of-pocket costs
• Follow all local plumbing codes and safety standards
• Maintain company vehicle, tools, and inventory
• Provide professional, respectful, and customer-focused service at all times

Requirements

• 1–3 years of plumbing experience, preferably in home warranty service
• Strong diagnostic and troubleshooting skills
• Knowledge of residential plumbing systems and components
• Ability to explain technical issues in a clear, customer-friendly manner
• Valid driver’s license with clean driving record
• Ability to work independently and manage daily service calls
• Reliable, punctual, and professional appearance

Job Type: Full-time

Pay: $22.00 - $25.00 per hour

Benefits:

• Flexible schedule

Work Location: On the road