Service Technician

Position: Service Technician

Exp.: Fresher-2yrs

Job Responsibilities:

 Using various strategies and tools to provide effective solutions to customers' concerns.

 Communicating with clients, engineers, and other technicians to ensure that services are

delivered effectively.

 Promptly following up on service requests and providing customer feedback.

 Monitoring equipment and machinery performance and developing preventative

maintenance measures.

 Conducting quality assurance and safety checks on all equipment.

 Delivering demonstrations to ensure that customers are educated on safe and effective

equipment use.

 Providing recommendations about new features and product improvements.

 Monitoring inventory and reordering materials when needed.

 Conducting research and attending workshops to remain abreast of industry

developments.

 Writing reports and presenting findings to Managers and Supervisors on a regular basis.

 Cross-domain Engineering Skills for e.g. little knowledge of Mechanical, Electrical, and

Electronics to gain competency in designing multi-disciplinary technologies

Job Requirements:

 A degree in ITI or similar.

 A relevant certificate or license is advantageous.

 A valid driver's license and willingness to travel.

 Excellent active listening and customer service skills.

 The ability to deal with multiple requests without being overwhelmed.

 The ability to remain professional under pressure.

 Superb work ethic and a growth mind set.

 Knowledge of MS Office.

 Intermediate English speaking.

Job Types: Full-time, Permanent

Pay: ₹18,000.00 - ₹23,000.00 per month

Benefits:

• Paid sick time
• Paid time off

Work Location: In person