Service Technician

Job Title: Service Battery & Motor Technician (Field Work)

Location: Mumbai, Maharashtra, India
Department: Field Service & Maintenance
Reporting To: Field Service Manager / Operations Manager

About Sparkride Mobility Ltd

Sparkride Mobility Ltd is a leading provider of electric mobility solutions focused on sustainable and high-performance EV products. We pride ourselves on delivering excellent customer experiences through efficient service support and technical excellence.

Role Overview

The Service Battery & Motor Technician is responsible for on-site field servicing, troubleshooting, repair, maintenance, and diagnostics of electric vehicle battery systems and motors. This role requires hands-on technical expertise, customer engagement skills, and the ability to work independently in the field.

Key Responsibilities

1. Field Service & Maintenance

• Perform on-site troubleshooting and repair of EV battery systems and motor units.
• Diagnose faults using diagnostic tools, multimeters, and software.
• Carry out preventive maintenance checks on battery packs, motor assemblies, and related electrical components.
• Replace faulty parts such as battery cells, BMS units, motor controllers, and sensors.

2. Installation & Calibration

• Assist in installation, setup, and calibration of battery packs and motor systems for new EV deployments.
• Ensure correct wiring, connections, torque settings, and safety compliance.

3. Documentation & Reporting

• Record service activities, part replacements, and job completion details accurately.
• Generate service reports and update maintenance logs on time.
• Communicate service status and findings to supervisors.

4. Customer Interaction

• Engage professionally with customers during service visits.
• Explain technical issues and solutions in a simple, customer-friendly way.
• Provide basic guidance on battery and motor care and safety practices.

5. Safety & Compliance

• Follow all safety protocols and guidelines while handling high-voltage battery packs and motor systems.
• Ensure compliance with company standards and field safety procedures.
• Maintain cleanliness and organization of tools and service vehicle.

Required Qualifications

• Education: Diploma or ITI in Electrical / Electronics / Mechanical / Automotive or similar technical field.
• Experience:
• Minimum 1-3 years experience in EV battery and motor servicing (field work preferred).
• Experience with high-voltage battery systems, BMS (Battery Management System), DC motors, and controllers.
• Skills:
• Strong diagnostic and problem-solving abilities.
• Ability to read electrical diagrams, schematics, and service manuals.
• Proficient in use of testing tools (multimeter, clamp meter, battery analyzers).
• Good communication skills and customer service orientation.
• Physical Requirements:
• Able to lift and carry equipment (battery components, tools) safely.
• Comfortable with field travel and outdoor work.

Preferred Attributes

• Prior experience with EV service networks or fleet management.
• Certification in EV battery safety or motor diagnostics.
• Basic knowledge of CAN communication and EV telematics.

Work Conditions

• Field-based role with frequent travel across Mumbai & nearby regions.
• Must be willing to work on weekends / extended field hours based on service demand.

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

• Food provided
• Health insurance
• Paid sick time
• Paid time off
• Provident Fund

Work Location: In person