Service Technician

We are looking for eager and qualified Service Technicians! Our Service Technicians work closely with the team to provide exceptional experiences for our customers and play an integral part in our overall growth. The ideal candidate has a high mechanical aptitude, excellent problem-solving ability, and a high personal standard of quality and workmanship. Candidates must be able to operate without ego, learn quickly, and work well with others. This position is ideal for someone interested in continual growth in a principle-driven company.

About the Company

KP Doors & Access was established in 2013 with the vision of delivering fast, reliable, high-quality service at fair prices. Over a decade later, we’re still committed to the vision, allowing our customers to experience better. We provide commercial door, gate, and dock equipment service to the greater San Francisco Bay Area and Central Valley. As we continue to grow, we’re looking for exceptional people to join our team. For more information, check out our website at kpdoorsca.com.

Responsibilities:

• Install, repair, and perform maintenance on commercial doors, gates, and dock equipment following company processes and safety standards
• Use analytical and problem-solving skills to accurately determine service plan
• Drive to customer sites in the company-provided vehicle with the necessary resources
• Educate customers about the products, how to best use them, and how to maintain them
• Maintain the highest level of professionalism and customer relations with each service call
• Performs other duties as assigned

Requirements:

• 2+ years of experience as a commercial door/gate/dock service technician
• Strong problem-solving and critical thinking skills
• Effective verbal and written communication skills
• Knowledge of and adherence to safety regulations and protocols
• Have a coachable attitude, strong work ethic, and professional appearance
• Ability to read and interpret technical manuals, blueprints, and diagrams
• Proficiently use hand and power tools and operate lift equipment
• Valid driver’s license and clean driving record

Physical Requirements

• Ability to lift heavy materials and equipment (up to 75 lbs)
• Comfortable working in various weather conditions and at heights
• Ability to stand, walk, and move for extended periods of time

Benefits

• Competitive pay with bonus opportunities
• Growth track with advancement opportunities
• Career and life development opportunities
• Paid time off and holidays
• Medical, dental, and vision insurance

Job Type: Full-time

Pay: $27.00 - $37.00 per hour

Benefits:

• Dental insurance
• Health insurance
• On-the-job training
• Paid time off
• Professional development assistance
• Vision insurance

Compensation Package:

• Bonus opportunities
• Overtime pay

Ability to Commute:

• Hayward, CA 94545 (Required)

Work Location: In person