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ServiceNow HRSD Onsite architect-7

Coral Gables, Florida 33124 Posted March 12th, 2026

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Job Type: Full Time

Job Category: IT

Job Description

Job Title: ServiceNow HRSD Onsite architect
Location: Coral Gables, FL
FTE only

Job Description
Must Have Technical/Functional Skills
Strong hands-on experience in ServiceNow HRSD—Case & Knowledge management, Employee Service Center, HR workflows, Lifecycle Events, Service Portal.
  • Proven experience as a ServiceNow Architect designing complex enterprise implementations.
  • Deep understanding of ServiceNow platform capabilities:

      Flow Designer

      IntegrationHub

      Service Portal / UI Builder

      Scoped Applications

      Performance Analytics

  • Strong understanding of HR processes, employee lifecycle, and service management frameworks.
  • Experience in integrations with systems such as Workday, SAP SuccessFactors, Oracle HCM, or other HRIS platforms.

Roles & Responsibilities
  • Serve as the primary onsite ServiceNow architect for HRSD initiatives.
  • Lead end-to-end design, solution architecture, and implementation of ServiceNow modules, specifically HRSD.
  • Translate business requirements into scalable technical designs aligned with ServiceNow best practices.
  • Collaborate with HR stakeholders to define workflows, case management, knowledge management, employee lifecycle, and service delivery processes.
  • Provide architectural governance, ensuring adherence to platform standards and security requirements.
  • Guide development teams (onsite/offshore) with best practices, coding standards, and design patterns.
  • Lead integration design with enterprise systems—HRIS, Identity Management, ERP platforms, etc. Deep knowledge and experience integrating ServiceNow and Workday is important.
  • Conduct architecture reviews, impact assessments, and feasibility analysis for new features and enhancements.
  • Own creation of technical documentation, architecture diagrams, and data models.
  • Mentor technical teams and support internal capability building.

  • Participate in roadmap planning, platform upgrades, and ServiceNow release management.

Required Skills

MOBILE ARCHITECT

PERFORMANCE ARCHITECT

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