Key Responsibilities:
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Lead daily ITAM operations, ensuring license compliance and audit readiness.
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Monitor license usage, overconsumption, and reclamation opportunities.
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Manage Effective Licensing Position (ELP) and maintain entitlement accuracy.
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Drive license optimization, uninstallation, and compliance escalation processes.
Key Skills:
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ServiceNow ITAM – SAM Pro
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Software metering, entitlement reconciliation, and audit support
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ITIL-based ITAM/ITSM/ITOM integration knowledge
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Exposure to Flexera/Snow (good to have)
Preferred Certification: ServiceNow Certified Implementation Specialist – SAM