ServiceNow Tester

Job Title: ServiceNow Tester

Experience: 3 - 8 Years

Notice period: 15 Days

Locations: PAN India

Work Mode: Hybrid

Job Type: FTE/C2H

Required Skills & Qualifications:

• 3+ years of hands-on testing experience in ServiceNow platform.
• Strong understanding of:
• Custom App development and testing
• UI Builder
• GRC Modules (Policy & Compliance, Risk, Audit, etc.)
• ServiceNow Integrations using REST/SOAP APIs
• Experience in writing and executing manual test cases.
• Knowledge and hands-on experience with ServiceNow ATF (preferred but not mandatory).
• Proficient in JavaScript and Glide scripting.
• Understanding of REST APIs and ability to test ServiceNow integrations.
• Familiarity with Agile/Scrum practices and SDLC.
• Excellent communication, documentation, and client interaction skills.

Key Responsibilities:1. Test Strategy and Planning

• Design, develop, and maintain comprehensive test strategies, test plans, and test cases for:
• Custom applications built on ServiceNow
• UI Builder components
• Governance, Risk, and Compliance (GRC) modules
• Third-party and internal integrations
• Participate in requirement analysis and provide feedback on completeness, clarity, and testability.

2. Test Execution & Reporting

• Conduct various types of testing, including:
• Functional
• Regression
• Integration
• User Acceptance Testing (UAT)
• Identify, document, and track defects and work closely with development teams for timely resolution.
• Analyze test results to provide meaningful quality metrics and insights.

3. Test Automation (Good to Have)

• Develop, execute, and maintain automated test cases using ServiceNow Automated Test Framework (ATF).
• Collaborate with development teams to integrate ATF into CI/CD pipelines, ensuring faster feedback and high-quality deployments.

4. Technical Skills

• Use JavaScript, Glide scripting, and REST APIs to test and validate ServiceNow functionality.
• Leverage knowledge of ServiceNow platform architecture to understand potential test impact areas.

5. Agile/Scrum Participation

• Work in Agile/Scrum teams, participate in daily standups, sprint planning, reviews, and retrospectives.
• Collaborate with Product Owners and Developers to ensure clear understanding of requirements and proper test coverage.

6. Stakeholder Communication

• Work directly with clients, business analysts, and technical leads to gather test requirements and deliver testing results.
• Provide consultative input on test strategies, risk identification, and defect prevention.

Note: Interested candidates can drop your updated resume to rakesh.ankam@mlopssol.com

Job Types: Full-time, Permanent

Pay: ₹3,000,000.00 per year

Benefits:

• Health insurance
• Paid sick time
• Provident Fund

Application Question(s):

• How many years of work experience do you have in "ServiceNow Testing"
• How many years of work experience do you have with "ATF - Automated Test Framework"
• How many years of work experience do you have with "Ui Builder"
• How many years of work experience do you have with "GRC Modules"
• How many years of work experience do you have with "Custom Apps"
• How many years of work experience do you have with "Integrations"
• How many years of work experience do you have with "Javascript/Glide Scripting"
• Are you serving your notice period?
• Are you an Immediate joiner?
• What is your Current location & Preferred location

Work Location: In person