Services Manager - Children's Residential (SE Portland)

Job Opportunity: Services Manager - Children's Residential (Portland) at Advocates for Life Skills & Opportunity (ALSO)

Salary: $47,066.88–$56,309.69/Annually

Are you enthusiastic about creating inclusive communities where individuals with Intellectual and Developmental Disabilities (I/DD) can thrive? Do you believe in advocating for equity and opportunity for all? If so, Advocates for Life Skills & Opportunity (ALSO) invites you to apply to join our team as a Program Manager.

Position: Services Manager
Employment Type: Full-time, Exempt, On-site
Location: SE Portland/Gresham

About Us:
At ALSO, we are committed to empowering individuals with I/DD to lead self-directed lives. As a non-profit organization, we provide essential services and support to ensure our community members have the resources they need to thrive. Our Children’s Residential Services are designed with the whole child in mind—providing safe, nurturing, and creative home environments for youth with I/DD. We emphasize individualized supports, skill development, emotional regulation, behavioral health, and community inclusion to help each child live a full and meaningful life.

Role Overview:
As a Services Manager in our Children’s Residential program, you will lead a team of Children’s Support Professionals who provide 24/7 care and advocacy to youth with I/DD. You will be responsible for overseeing daily operations of the residential home, ensuring high-quality and person-centered services, and supporting staff in delivering compassionate, skilled support in areas such as personal care, emotional and behavioral health, and life skills development. This is a hands-on leadership role that involves collaboration with families, guardians, and community partners to ensure children thrive in supportive and inclusive environments.

Key Responsibilities:

• Provide leadership and supervision to a team of Children’s Support Professionals

• Oversee daily operations of children’s residential homes
• Foster safe, stable, and empowering environments for youth with I/DD
• Support staff in delivering assistance with skill building, personal care, emotional regulation, and behavioral health
• Monitor and implement Individual Support Plans (ISPs) tailored to each child and ensure the delivery of high-quality, individualized support services
• Partner with families, case management, and stakeholders to coordinate care and services
• Maintain compliance in record keeping and staffing level
• Provide off-site on-call support to manage staff call-outs and emergency situations

• This position involved 50/50 direct care and administrative duties

Benefits:

• Paid Holidays: 10 days, including a special “YAY Day” for your birthday.

• Comprehensive Insurance: Health, dental, and life insurance options.
• Generous Leave: Vacation and sick time accruals, Paid Time Off with payout option.
• Retention bonus: $250 after 6 months
• Referral bonus: Up to $500 per referral! (some exclusions apply)
• Retirement Plan: Generous employer-matching for traditional or Roth 401k
• Employee Assistance Program: 24/7 access to counseling, legal, financial advice, and more.
• Parental Leave
• Flexible Spending Accounts
• Employee Recognition Program
• Career Development

• Public Service Loan Forgiveness Eligible

Qualifications:

• Minimum 1 year of people management experience

• 2 years of experience working in human services, ideally with individuals with Intellectual and Developmental Disabilities (experience with children or youth strongly preferred)
• Strong leadership and communication skills
• Commitment to equity, inclusion, and advocacy
• Ability to work collaboratively in a team environment
• Knowledge of person-centered planning and behavioral support principles is preferred
• Licensed driver with a clean driving record and willingness to drive children to appointments and activities.

• High school diploma or equivalent required.

All candidates considered for employment are required to successfully pass a comprehensive background check prior to joining ALSO and ongoing every two years.

Why Join ALSO?

At ALSO, we do work of the heart. This meaningful work brings out the bold, the compassionate, and the passionate. By joining our team, you will play a crucial role in helping individuals with intellectual and developmental disabilities live fulfilling lives, achieve their goals, and become an integral part of their communities. Join us in making a real difference. Make Heart Work YOUR Work.

Advocates for Life Skills & Opportunity is an Equal Opportunity Employer and committed to cultivating a diverse and inclusive work environment. We provide equal opportunities to all employees and job applicants without regard to age, race, religion, color, national origin, sex, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category under federal, state and local law.