Service/Sales Coordinator

Junk-B-Gone is a growing, environmentally conscious dumpster roll-off company committed to providing reliable waste management and junk removal services. We take pride in delivering excellent customer service, maintaining strong community relationships, and ensuring responsible disposal practices.

We are looking for a motivated, professional, and highly organized individual to join our team as an Office Coordinator and help support the continued growth of our company.

Position Overview

This is a multifaceted office position responsible for inside sales, customer service, scheduling coordination, and daily office operations. The ideal candidate will have strong communication skills, professional phone etiquette, sales experience, and the ability to manage multiple responsibilities in a fast-paced environment.

This role is critical to keeping daily operations running smoothly and ensuring customers receive excellent service from the first phone call to project completion.

Responsibilities

Inside Sales & Customer Relations

• Answer incoming calls professionally and assist customers with dumpster rental inquiries
• Provide pricing, availability, and service information
• Generate quotes and follow up with potential customers
• Build and maintain strong customer relationships
• Support sales efforts and help grow existing accounts

Scheduling & Fleet Coordination

• Schedule dumpster deliveries, swaps, and pickups efficiently
• Coordinate with management to optimize routes and service timelines
• Monitor daily schedules and make adjustments as needed
• Maintain accurate scheduling information within company software systems

Customer Service

• Serve as the primary point of contact for customer questions and concerns
• Resolve customer issues in a professional and timely manner
• Ensure a positive customer experience throughout the rental process
• Communicate effectively with customers, drivers, and office staff

Administrative & Financial Duties

• Perform daily data entry and maintain accurate records
• Maintain customer records, scheduling information, and account details within the CurbWaste CRM and database system
• Assist with invoicing, payment processing, and account management
• Handle customer account information responsibly and confidentially
• Support office organization and administrative operations
• Assist with transferring and maintaining data within company management systems

Qualifications

• Previous experience in inside sales, customer service, dispatching, office coordination, or related fields preferred
• Excellent professional speaking and phone communication skills
• Strong computer skills and ability to learn office management software quickly
• Experience using CRM systems and maintaining accurate database records preferred
• Financial/account management experience or background preferred
• Ability to maintain accurate records within the CurbWaste CRM system
• Strong organizational and multitasking abilities
• Ability to work independently and as part of a team
• Professional attitude, reliability, and strong work ethic
• Problem-solving skills and ability to work under pressure in a fast-paced environment

What We’re Looking For

We are looking for someone who:

• Is confident speaking with customers and handling phone calls professionally
• Has strong inside sales abilities
• Can manage multiple tasks and schedules efficiently
• Is dependable and detail-oriented
• Thrives in a team-oriented environment
• Wants to grow with an expanding company

Please submit your resume and a brief cover letter outlining your experience to: office@junkbgoneok.com

Junk-B-Gone is an equal opportunity employer. We welcome applicants from all backgrounds and experiences.

Pay: $15.00 - $20.00 per hour

Work Location: In person