SharePoint Specialist

The SharePoint Intranet Developer is responsible for designing, building, and enhancing

the credit union’s intranet and collaboration solutions using SharePoint Online and

related Microsoft 365 technologies. This role focuses on creating secure, user-friendly,

and well-governed sites and solutions that support internal communication, knowledge

sharing, workflows, and employee productivity across the company.

Accountability/Job Duties

• Design, build, and maintain the credit union’s SharePoint Online intranet, including site

architecture, navigation, page templates, and content layouts.

• Collaborate with business stakeholders to gather requirements and translate them into

user-friendly SharePoint sites, pages, lists, libraries, and workflows.

• Develop and configure intranet solutions using out-of-the-box SharePoint capabilities,

Microsoft 365 features, and low-code tools (e.g., Power Automate, Power Apps).

• Implement and support content types, metadata, document libraries, and taxonomy to

improve search, findability, and information governance.

• Create and maintain modern SharePoint pages and components (web parts, news

posts, hubs) that follow credit union branding, style, and accessibility standards.

• Partner with Communications/HR to support internal communications, news,

announcements, employee resources, and corporate content areas.

• Configure permissions and security for SharePoint sites and content, ensuring least-

privilege access and alignment with Information Security and compliance policies.

• Develop and support workflows and automation (primarily in Power Automate) to

streamline internal processes such as requests, approvals, onboarding, and

documentation updates.

• Integrate SharePoint with Microsoft 365 tools (Teams, OneDrive, Viva, Power

Platform) to create a cohesive digital workplace experience.

• Provide Tier 2/3 support for SharePoint-related issues, enhancements, and service

requests, including troubleshooting permissions, page layouts, and workflow errors.

• Create and maintain documentation for intranet architecture, site templates,

governance, and standard operating procedures.

• Support training and adoption efforts by developing user guides, quick reference

materials, and delivering training or demonstrations to staff and content owners.

• Participate in the development and enforcement of SharePoint and intranet

governance, including site provisioning standards, content lifecycle, and archiving.

• Monitor intranet usage, site performance, and content quality; recommend

improvements to enhance usability, engagement, and effectiveness.

• Assist with content migration projects, including planning, mapping, cleanup, and

execution from legacy platforms or file shares into SharePoint Online.

• Stay current with SharePoint Online and Microsoft 365 roadmap items and

recommend relevant features that can improve the intranet and internal processes.

Job Requirements

Experience and Knowledge:

• Minimum of 3–5 years’ experience designing and developing solutions in SharePoint

Online (and/or SharePoint 2016+), with a focus on intranet and collaboration sites.

• Hands-on experience with:

– Modern SharePoint sites, hubs, pages, web parts, lists, and libraries

– Permissions management and security trimming within SharePoint Online

– Content types, site columns, managed metadata, and search optimization

• Experience building process automation and forms using Power Automate and Power

Apps (or similar low-code tools).

• Familiarity with front-end technologies related to SharePoint customization (e.g., JSON

formatting, SharePoint Framework basics, HTML/CSS) is preferred.

• Understanding of information architecture, UX best practices, and content design for

intranets and employee portals.

• Exposure to Microsoft Teams and Microsoft 365 integration with SharePoint.

• Experience working in a regulated environment (financial services, banking, or similar)

is preferred, with awareness of compliance, security, and data governance needs.

Education:

• Bachelor’s degree in Information Systems, Computer Science, Web

Design/Development, or a related field; or equivalent combination of education and

relevant experience.

• Preferred certifications include:

– Microsoft 365 Certified: Developer Associate or Teams/Collaboration-related

certifications

– Microsoft 365 Certified: Fundamentals (MS-900)

– Any relevant UX/UI, web design, or SharePoint-specific training/certifications

Job Type: Full-time

Pay: $70,000.00 - $80,000.00 per year

Application Question(s):

• Describe a SharePoint Online intranet or collaboration solution you built or significantly improved.
• Have you built workflows or business processes using Power Automate or Power Apps within SharePoint?
• How do you typically structure SharePoint sites to ensure good governance, security, and searchability?

Work Location: Hybrid remote in Oak Ridge, TN 37830