Shift Manager

Overview
We are seeking a dedicated and experienced Shift Manager to oversee daily operations in our fast-paced restaurant environment. The ideal candidate will possess strong leadership skills, a passion for customer service, and a commitment to maintaining high standards of food safety and quality. As a Shift Manager, you will be responsible for managing staff, ensuring efficient operations, and delivering an exceptional dining experience to our guests.

Responsibilities

• Supervise daily restaurant operations, ensuring adherence to company policies and procedures.
• Train, develop, and manage team members to foster a positive work environment and enhance performance.
• Oversee food preparation and cooking processes to ensure quality standards are met.
• Manage inventory control, including ordering supplies and minimizing waste.
• Handle cash management and POS transactions accurately, utilizing Aloha POS or Micros POS systems.
• Maintain cleanliness and organization of the kitchen and dining areas in compliance with food safety regulations.
• Provide excellent customer service by addressing guest inquiries and resolving issues promptly.
• Assist in budgeting and financial planning to achieve operational goals.
• Conduct interviews and participate in the hiring process for new staff members.
• Collaborate with upper management on strategic initiatives for improving service delivery.

Qualifications

• Proven experience in a quick service or fast food restaurant setting; fine dining or casual dining experience is a plus.
• Strong background in food service management, including food handling, production, and safety practices.
• Demonstrated supervisory experience with effective team management skills.
• Excellent customer service skills with the ability to create a welcoming atmosphere for guests.
• Familiarity with kitchen management practices and culinary techniques is preferred.
• Experience with training & development of staff members to enhance their skills and performance.
• Knowledge of budgeting processes within the food industry is advantageous.
• Strong leadership qualities with the ability to motivate and inspire team members.
• Previous experience in hospitality management or restaurant management is desirable. If you are passionate about the food industry and possess the skills necessary to lead a successful team, we encourage you to apply for this exciting opportunity as a Shift Manager!

Job Type: Full-time

Pay: $14.00 - $16.00 per hour

Expected hours: 40 per week

Benefits:

• Health insurance
• Paid training

Work Location: In person