Shipping / Logistics / Customs Operations: Minimum 4 years (Preferred)

Job description:

A stable and reliable internet connection
A proper working laptop/PC

These two are mandatory.

About the Company

Fabrica GSM Limited is an international telecommunications trading company headquartered in Hong Kong, with operational hubs and partners in Amsterdam and Dubai.

We specialize in Apple & Samsung B2B wholesale, supplying high-volume orders to major partners across Europe, the Middle East, and Asia.

Our environment is fast-moving, operationally intensive, and international, offering strong long-term career value and global exposure.

Position Overview

We are primarily looking for a Remote Shipping & Customs Operations Specialist to manage and control our international cargo, shipping, and customs processes.

This role focuses heavily on shipment tracking, logistics coordination, customs documentation, and operational problem-solving.

Office management and executive assistant tasks are secondary.

Key Responsibilities (Primary Focus)

Manage and track international shipments end-to-end
Coordinate with freight forwarders, couriers, warehouses, and customs brokers
Prepare and verify shipping documents (AWB, Invoice, Packing List, customs-related documents)
Monitor shipment status and handle delays, holds, or customs issues
Support customs clearance processes and follow up on tax/duty matters
Maintain structured digital archives for shipping and customs documents
Prepare daily / weekly shipment tracking reports
Communicate shipment updates clearly to internal teams and partners

Secondary Responsibilities

Basic office and workflow support
Order follow-ups and coordination
Internal operational reporting
IMEI handling (optional – training provided if needed)

Why Work With Us? (Strong CV Value)

Real international operations experience (Hong Kong – Amsterdam – Dubai)
Hands-on exposure to global logistics & supply chain
Apple & Samsung B2B wholesale environment
Fully remote working model
Performance-based career growth
Multinational professional team
Strong reference letter after proven performance
A company name that significantly strengthens your CV

Candidate Requirements (Updated – Shipping Focus)

Must-have:

Proven experience in shipping, logistics, cargo tracking, or customs operations
Strong understanding of international shipment workflows
Experience handling shipping and customs documentation
Detail-oriented and highly organized
Able to work independently in a remote environment
Good Excel / Google Sheets skills (tracking & reporting)
Comfortable communicating in English
Stable internet connection
Able to work Hong Kong time (11:00–21:00)(Flexibility to coordinate with Europe when required)