Shipping & Receiving Technician

JOB
Job Number 2026-00030As a Shipping & Receiving Technician, you will provide technical and clerical support to ensure the smooth flow of materials in and out of the Service Center, including library materials, external and interoffice mail, and freight. This role coordinates with service vendors, troubleshooting delivery issues, and maintaining accurate records and reports. The incumbent plays a key role in maintaining service efficiency, acting as a knowledgeable resource on behalf of the organization and department.In this position, you will have the opportunity to: Handle all incoming library materials and supplies, such as books, media, periodicals, and supplies and furniturePrepare and process outgoing packages, bulk mailing, and pallets for KCLSMonitor and accept shipments and inquiries from outside vendorsKeep accurate records of shipment activityPrepare and process periodicals for library useThis is a perfect position for you if enjoy a varied work environment, have good attention to detail, and can navigate ambiguity.Schedule: Monday - Friday, 09:00am– 05:00pm*All shifts at the KCLS Service CenterRequired Application Material: Applicants must attach a current resume and cover letter which addresses relevant work experience, education, and training as it relates to this position.About King County Library System (KCLS): KCLS has a vision of a world where knowledge allows diverse communities to prosper and grow. In order to support this vision, we create opportunities through meaningful connections by acting as the knowledge sharing center for over 1.5 million diverse patrons, providing an unparalleled collection of library materials, resources, technology, services, and programs. Approximately 1,000 engaged and passionate staff provide service in 50 community library locations and patron engagement using direct outreach, programs, and virtual assistance. Our service area includes cities, towns, tribal lands, and unincorporated districts of King County, with the exception of the city of Seattle. From a 2021-2022 comprehensive Diversity, Equity, and Inclusion (DEI) Assessment Demographics and Language Report, of the more than 1.5 million residents who live within the KCLS service area, almost half identify as Black, Indigenous, or People of Color (BIPOC). Moreover, roughly one-third of the KCLS community speaks a language other than English as their first language. The King County Library System values the diverse perspectives, lived experiences, and cultures of all qualified individuals. We seek applicants that reflect the diversity of the communities we serve and encourage individuals of all backgrounds to apply, including BIPOC (Black, Indigenous, and other people of color), immigrants, refugees, women, LGBTQIA+, individuals with disabilities, veterans, etc. KCLS welcomes reasonable accommodations for persons with disabilities as an opportunity to assist qualified individuals to participate in the job application or interview process and/or perform the essential functions of the position upon hire. Need an accommodation to apply or interview? Call (425) 369-3224 or email employment@kcls.org. KCLS ensures equal opportunities and consideration for all job applicants, without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. KCLS does not tolerate discrimination or harassment during any stage of employment, including in recruiting, hiring, promotion, termination, leave of absence, compensation, or training.

EXAMPLE OF DUTIES
Essential DutiesThe items listed in this section are the key duties and responsibilities for this job and do not represent an exhaustive list. Our organization is dynamic and therefore duties may change based on business necessity; however, any new duties will remain within the scope of the job.Prepares and processes outgoing packages, bulk mailings, and pallets via carriers, couriers, and freight on behalf of all Service Center departments. Monitors the Service Center's delivery entrance and accepts shipments and inquiries from outside vendors. Notates and distributes incoming items to the appropriate department or individual.Reconciles and tracks incoming library materials in the record management database or software system. Receives and delivers mail to Service Center employees and processes mail to be shipped out of the Service Center.Operates and maintains all postage equipment and software according to contracts. Monitors postage expenditures and impact to the budget.Unpacks incoming collection shipments. Catalogs and barcodes periodicals. Shelves library materials on carts for use by processing and circulation teams. Creates and prepares reports and other materials and documents.Resolves problems with shipments which may include late shipments, shortages, and other discrepancies by working with vendors and others to reach resolution.Prepares and authorizes invoices for payment. Reconciles vendor account statements and researches discrepancies. Serves as a resource for others with questions. Researches requests for information or escalates as needed.Secondary DutiesUpdates and maintains manuals and documentation specific to the department.Provides back-up to others within the department.Performs other related duties as assigned.Core Competencies: Customer FocusPrimarily focused on customer needs, able to deliver high quality, value added services. Constantly strives to find new ways to increase customer satisfaction and understanding, fosterequitable services, and forge meaningful connections.Valuing DiversityManages relationships with all kinds and classes of people inclusively and equitably; respects,values, and encourages the unique dimension each employee adds to the organization and each member of the community brings to the whole. Seeks opportunities to learn from differences.Ethics, Values, and JudgmentExercises best judgment, trustworthiness, and professional standards of conduct; consistentlydemonstrates organizational values, moral principles, and accountability in behavior, character and action. Defends intellectual freedom and patron confidentiality.Professional & Technical KnowledgeDemonstrates proficiency in professional and technical skills/ and or knowledge in position-related areas; purposely keeps up with current developments and trends in areas of expertise, in order to foster personal success and connections for others.Adaptability & FlexibilityAdapts and adjusts comfortably to changing or different situations, conditions, and work responsibilities in ways that still result in productive performance.Organizing and PlanningEstablishes courses of action for self, can influence others to ensure that work is efficient,appropriately sensitive to real restraints on time and resources. Willing to take a risk.Teamwork/CollaboratingWorks cooperatively and productively with others to achieve goals and deliverables. Is aware of,utilizes and celebrate their own and team member’s strengths and differences.

SUPPLEMENTAL INFORMATION
Work EnvironmentWork is performed in a typical office environment or in a shipping area depending on work tasks. Requires strict adherence to safety and compliance requirements.Physical DemandsWhile performing the duties of this job, the employee will: Frequently stand and walk throughout work shift and occasionally will sit.Frequently reach out at chest level with hands and arms and occasionally will reach up or down.Constantly use hands in conjunction with occasional finger use. Keyboarding may be repetitive up to occasionally.Rotate neck up to occasionally.Change tasks depending upon the shift.Require extensive close work, including use of a computer monitor.Frequently bend at the waist and occasionally will twist or squat.Frequently lift and carry up to 10 lbs., occasionally lift up to 35 lbs., and seldom carry up to 20 lbs.Occasionally push or pull carts and wheeled equipment with light force and seldom with moderate force