Showroom Assistant

Furniture Sales Consultants at Urban Rattan are knowledgeable in sales, and product knowledge. They provide information on product features, explain how those features impact the customers experience, and they recommend related options to complete an entire project to the customers standards. They follow up on details related to furniture orders and installation. They are interested and engaged in the world of design and current trends.

Furniture Sales Consultants are responsible for building relationships with customers, co-workers and manufacturers. They are the face of Urban Rattan and are expected to conduct business in a professional way that contributes to our mission.

Essential Duties and Responsibilities

Are you the type of person that ignores a piece of trash on the flooror would you pick it up?

The successful Furniture Sales Team Member will possess a great attitude and a servants heart. We believe that the technical features and benefits of the products are important to know and explain. We expect that you will maintain up-to-date knowledge about furniture, design and decorating concepts. Your professional demeanor and attitude also play a tremendous part in the fit that you will be on the team. We are looking for a Team Member who can work within the team but also take initiative independent of direct supervision.

Our goal for you is to be considered a Trusted Advisor to our customers rather than an order taker, determining customer needs by focused questioning and discovery of the best solution for the customer. Cross selling of related products that fit with the customers vision is a part of the Furniture Sales Team Members day along with informing customers of current promotions and special opportunities.

Being a Trusted Advisor also requires empathy and tact, especially when faced with a challenging situation. Good communication skills are essential when dealing with customers as well as other Team Members who might be in different locations. You will create and contribute to positive working relationships with manufacturers and other team members to achieve sales goals.

Perform other duties and responsibilities, as assigned.

Work Location: In person