Showroom Host & Local Outreach Coordinator

About the Role:
We’re looking for someone who can own the front experience of our showroom while also helping drive new foot traffic into the business.

This is a hybrid role: part host, part coordinator, part lead generator. You’ll be the first impression for walk-in customers while also actively bringing in new homeowners, contractors, and installers through outbound efforts.

If you’re organized, personable, and not afraid to hustle for results, this role has a lot of upside.

Key Responsibilities:

Showroom Host / Front Desk:

• Greet and welcome all walk-in customers professionally
• Understand customer needs and direct them to the right sales team member
• Maintain a clean, organized, and presentable showroom
• Answer phones, respond to inquiries, and schedule appointments
• Provide a high-quality first impression of our brand

Administrative Support:

• Assist with basic office tasks (data entry, follow-ups, scheduling)
• Manage customer information and track showroom visits
• Coordinate with the sales team to ensure smooth customer flow

Local Outreach & Traffic Generation:

• Actively bring in new foot traffic using:
• Facebook Marketplace, OfferUp, Craigslist
• Local Facebook groups and community platforms
• Perform cold outreach (calls, messages) to homeowners, contractors, and installers
• Build relationships with local contractors to generate referrals
• Post and manage listings that attract local interest
• Continuously test new ways to increase showroom visits

What We’re Looking For:

• Strong people skills — friendly, professional, and confident
• Organized and detail-oriented
• Comfortable multitasking between front desk and outreach efforts
• Willingness to do outbound work (calls, messaging, posting)
• Self-starter with a “get it done” mindset
• Basic computer and social media skills
• Experience in customer service, admin, or sales is a plus

What Success Looks Like:

• Every walk-in customer has a great first experience
• Smooth front desk operations and organized scheduling
• Consistent increase in qualified showroom traffic
• New leads generated through outreach efforts

Compensation:

• Base salary/hourly + performance incentives tied to traffic and results
• Opportunity for growth into sales or management roles

Why Join Us:
We’ve recently renovated our showroom and need someone who can both create a great in-person experience and actively bring people through the door. This role directly impacts business growth — and we reward people who produce results.

How to Apply:
Submit your resume along with a short note explaining how you would:

• Handle a busy showroom with multiple walk-ins
• Bring in new local customers within your first 30 days

Pay: $25.00 - $28.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Retirement plan

Language:

• English Fluently (Required)

Ability to Commute:

• Van Nuys, CA 91406 (Required)

Work Location: In person