Site Manager - Mission Valley

OVERVIEW

Phenix Salon Suites is the innovative "Boutique Salon Suite Concept," providing luxurious, spacious salon suites for independent salon professionals and others. We are currently seeking a highly organized, experienced Site Manager to oversee daily operations at our Mission Valley location, a 9,959-square-foot space with 56 suites on Camino Del Rio N. The ideal candidate will possess strong leadership skills, excellent interpersonal abilities, keen attention to detail, and the ability to work well with others. A valid driver's license is required for this position.

We’re on the lookout for a new team member who will start in a part-time role, with a promising transition to full-time in the near future. Initially, we’ll need your support Monday through Friday from 1:00 PM to 6:00 PM. As we grow, we anticipate extending these hours to 10:00 AM to 6:00 PM.

RESPONSIBILITIES

Daily Site Operations:

• Oversee daily site operations, including property maintenance and tenant relations, to ensure smooth functioning.
• Conduct site tours for current and potential licensees.
• Operate and manage Gina's Platform, FindaSuite!, and other company platforms.
• Order, review, and approve supply purchases.
• Implement local store marketing initiatives.
• This role requires performing a variety of cleaning tasks on a regular basis.

Tenant Relations

• Support tenants with needs related to rent, payments, and account status.
• Assist tenants with on-site maintenance needs, including basic troubleshooting before escalating to a vendor.
• Maintain positive, professional relationships with tenants to ensure a high-quality experience and professional community environment.
• Communicate important updates, policies, and facility information clearly and in a timely manner.

Administrative Duties

• Complete weekly reporting on tenant rent status and provide a clear plan of action for any delinquencies.
• Schedule vendors, coordinate maintenance appointments, and ensure on-site projects are completed and reported to upper management.
• Oversee facility upkeep and submit monthly reports detailing maintenance, cleanliness, and operational needs.
• Maintain accurate administrative records, including data entry, filing, and documentation of facility activities.

SKILLS

• Excellent customer service skills, including professional phone etiquette and experience in client relationship management.
• Ability to effectively manage property maintenance operations, with a preference for facilities management expertise.
• Strong administrative skills encompassing data entry, filing, office management, and record-keeping.
• Proficient in conflict management, capable of handling sensitive situations with diplomacy.
• Efficient multitasking abilities in a fast-paced environment while maintaining attention to detail.
• Experience with handyman tasks (not mandatory).
• Willingness to learn and adapt to new challenges.

If you have the required skills and experience, we invite you to apply for this exciting Site Manager position.

Job Types: Full-time, Part-time

Pay: From $20.00 per hour

Expected hours: 25 – 40 per week

Application Question(s):

• What are your expectations regarding your hourly pay rate?
• Can you work 25 to 40 hours per week consistently?

Experience:

• Property management: 1 year (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person