Slot Technician II

POSITION SUMMARY: Perform repairs and complete routine maintenance of gaming equipment in accordance with CCCH, department, and compact policies/procedures. Position requires working in an environment where smoking is permitted. Must be comfortable with exposure to smoke while performing job duties.

ESSENTIAL DUTIES: Specific areas of responsibility including, but not limited to:

• Ensure all slot machines and kiosks are in working order, operating correctly, secure and tamper-proof.
• Move and place machines as directed.
• Conduct parts inventories.
• Test and audit slot machine functionality.
• Inform Slot Shift Supervisor of improper or irregular play by a guest that may cause damage to a machine/equipment.
• Ensure compliance with all gaming regulations and ordinances.
• Perform other duties as assigned.

QUALIFICATIONS (Indicate if Qualification is Required or Preferred):

Opportunities for Internships, Apprenticeships, and Coordinated Work Study programs may be available in lieu of formal education and work experience requirements for this position for enrolled members of the Yavapai-Apache Nation.

• Required Education: N/A Preferred Education: HS DIPLOMA
• Work Experience:
  • Must have previous Slot Technician experience.
• Knowledge, Skills, and Abilities:
  • Demonstrates an aptitude for electronics, computers and mechanical devices.
  • Familiarity with hand and power tools.
  • Able to meet all Slot Technician I duties and requirements.
  • Knowledge of Oasis System hardware and software modules (e.g., Diagnostic Monitor, Floor Logix, etc.)
  • Ability to learn new mechanical and electronic systems.
• Professional Licenses & Certifications Requirements: N/A
• Must be 18+ years old and be available for all shifts, including weekends and holidays.
• Must be eligible to work in the U.S. and pass a drug test and background check for an AZ Gaming License.
• Must adhere to all Cliff Castle Casino Hotel policies and procedures.
• Must be committed to providing exceptional guest service through a welcoming, friendly, and professional environment. Aim to exceed guest expectations with attentive, personalized service and prompt responses and resolution.