Snr/Product Manager - Concierge Marketplace Platform

WHO WE ARE

At Miray Group, we’re not just another tech company; we're revolutionizing the concierge marketplace. Through our platform, we connect users with a variety of concierge services, ensuring a seamless and personalized experience. Our mission is to empower both service providers and users by providing innovative solutions that redefine convenience and luxury.

Careers at Miray suit those who want to have an impact, who are comfortable getting uncomfortable, and are willing to take risks to win big. We are brave, laser-focused, and have high aptitude, with a little playfulness for good measure. If you’re someone who thrives on high accountability, possesses a start-up spirit, and a flair for industry-savvy solutions, you’ll fit right in.

If this resonates with you, you’ll have the opportunity to make a real impact and be part of something that’s transforming the concierge service industry.

POSITION OBJECTIVE

We are seeking a highly motivated and innovative Snr/Product Manager to join our team in Dubai. As a Snr/Product Manager for the Concierge Marketplace Platform at Miray, you will play a crucial role in shaping the future of our platform and ensuring an exceptional user experience. You will be responsible for leading the product development lifecycle, from ideation to launch, and will work closely with cross-functional teams to deliver compelling features and functionalities that enhance our product offerings. Your expertise in the marketplace dynamics will guide the team in aligning our services with user needs while analyzing market trends and customer feedback. If you are passionate about creating a world-class marketplace platform and have a commitment to delivering exceptional service, we want to hear from you!

RESPONSIBILITIES

• Lead the product development lifecycle for the concierge marketplace platform, from ideation through launch and ongoing optimization.
• Conduct market research and competitive analysis to inform product strategy and positioning.
• Collaborate with cross-functional teams including engineering, design, and marketing to define and deliver product features.
• Gather and prioritize customer feedback to refine product requirements and enhance user experience.
• Develop product roadmaps and timelines that ensure alignment with business objectives and user needs.
• Monitor product performance metrics and use data-driven insights to iterate on the product.
• Act as a primary point of contact for all product-related inquiries, offering guidance and support to stakeholders.

Requirements

• Bachelor's degree in Business, Marketing, Engineering, or a related field
• 3+ years of experience in product management, preferably in a marketplace or tech setting.
• Understanding of marketplace dynamics and customer service excellence.
• Strong analytical skills with a data-driven approach to decision-making.
• Proven ability to lead cross-functional teams and manage multiple projects effectively.
• Exceptional communication and interpersonal skills to foster collaboration with stakeholders.
• A passion for delivering outstanding user experiences in a marketplace environment.
• Ability to thrive in a fast-paced environment and adapt to changing priorities.

Benefits

• Competitive pay
• Discretionary bonus
• Comprehensive Healthcare