Social Analyst

About Superdigital

Superdigital is a proudly untraditional creative agency focusing on content, social, digital, and influencer and not so much on making job descriptions. We work with brands, athletes, and the Mayor of Flavortown. We’re known for our work but loved for our passion. Sometimes, we make non-agency things like movies and podcasts too!

Superdigital is looking for a Social Analyst who can join our team. You’ll love our team if you are an independent thinker, and a proactive self-starter with curiosity and imagination to help drive the business forward for both our agency and clients.

ABOUT THE ROLE

• Develop and maintain simple forecasting models to project channel growth and performance
• Support quarterly reporting process across multiple brands and deliver meaningful stories to clients about content and campaign effectiveness and optimization opportunities
• Conduct social listening reports using tools such as Sprinklr to track conversation and surface key learnings and opportunities for clients and internal partners
• Drive A/B test analysis by gathering results, calculating performance and summarizing learnings
• Translate and present data in a clear and engaging format for clients and internal partners
• Clean and translate large datasets to ensure accurate reporting and insights

ABOUT YOU

• A minimum of 3 years professional experience as an analyst, with a focus on social media analytics & reporting (experience across organic content and creator partnerships)
• Strong skills in data cleaning, manipulation and organization
• Ability to synthesize data from qualitative and quantitative reports and translate into actionable insights
• Familiarity with forecasting methods and ability to build simple models
• Experience with turning data into clear insights for stakeholders (internal and external)
• Comfortable working with quick turnaround asks, managing deadlines and collaborating cross functionally
• Working knowledge across social platforms (TikTok, YouTube, X/Twitter, Facebook, Instagram, Reddit, Discord)
• Experience with social analytics & listening tools (Sprinklr, SproutSocial, Brandwatch, HootSuite, etc.)