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Social Catering Sales Manager
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Riverfront luxury in one of America's most celebrated cities. Unlocking the authentic New Orleans, Four Seasons invites you to our landmark tower – a heritage icon with a central downtown location on the banks of the Mississippi River. Dine on innovative Louisiana cuisine, relax by our resort-style pool, and plan your own private event at our 34th-floor observation deck boasting NOLA’s best views.About The Role
Four Seasons Hotel and Residences New Orleans is seeking candidates to join our Catering and Conference Services department as a Social Catering Sales Manager. This role is responsible for securing and servicing social (i.e. weddings, etc.) catering business from the Social and Corporate Market, through active and effective promotion, solicitation, and prospecting, while maintaining FS standards and maximizing revenue/profit potential.
What You Will Do
Actively solicit new business and respond to inquiries with the intention of confirming profitable social catering business and achieving Quarterly Sales Goals. Maintain an active trace/follow-up system on all inquiries and personal sales calls.
Plan and/or attend and/or participate in meetings with hotel staff and clients, including but not exclusive to: Morning Operations Briefing, Morning CS Briefing, Resume Meeting, Banquet Event Order Meeting, Sales Meeting, Pre-Convention Meetings, Bi-Monthly Board of Operations, Menu Tastings, and Planning Visits.
Coordinate the sales efforts between sales department and catering to insure proper utilization of function space to yield maximum revenues.
Finalize the requirements of confirmed bookings while maximizing revenue potential through up selling and ensuring effective communication both written (Resumes, BEO, Daily Reports) and personal contact with all departments for the success of the event.
Supervise the execution of banquet events. Review all function space with banquet manager and when required head house attendant. Ensure satisfaction of client at the outset of all events.
What we offer:
A Rewarding Work Culture, with mentoring, training and development opportunities
Comprehensive Benefits package including a world class Medical, Dental, and Vision insurance program
401k participation with a company matching program after 30 days of employment
Discounted Accommodations at Four Seasons Worldwide
Comprehensive Time off Package including Vacation pay, Sick pay and 9 paid Holidays, including Mardi Gras
Complimentary employee meals prepared by the Four Seasons Culinary Team
Complimentary uniforms that are laundered by our housekeeping department
Discounted parking near hotel
And much more!
Schedule & Hours:
This is a full-time role. Candidates must be able to work mornings, evenings, nights, holidays, and weekends.
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