Social Media - Account Manager

Account Manager

Location: Seattle, WA (Hybrid: 2–3 days in office)

Job Type: Full-Time

About Missing Piece Marketing & Communications (MPM)

At MPM, we combine the creativity and personal touch of a boutique agency with the results of a big brand partner. We specialize in hospitality, travel, and lifestyle marketing — helping hotels, resorts, restaurants, event and catering spaces, and destination brands shine through social media marketing, brand collaborations, content creation, and influencer partnerships.

Our mission is to create immediate demand for future travelers and memorable connections for guests. From custom social campaigns to large-scale brand collaborations, we’re passionate about brand narrative that drives measurable results.

Role Description

We’re looking for a forward-thinking, client-focused Account Manager to join our growing team. In this role, you’ll serve as the main point of contact for a portfolio of clients, leading social media strategy, campaign execution, content creation, performance reporting, and influencer management. You’ll be expected to anticipate client needs, think strategically about long-term success, and bring proactive ideas to the table that keep our clients ahead of the curve.

This is a hybrid role based in Seattle, WA, with in-office collaboration expected 3 days per week.

Primary Job Functions

• Serve as the primary client contact, building trusted relationships and ensuring consistent communication.
• Develop and present tailored social media and marketing strategies for hospitality clients.
• Oversee campaign execution, from content calendars to influencer collaborations and paid promotions.
• Track, analyze, and report on campaign performance with actionable insights.
• Create on-brand, timely, and strategically aligned content.
• Identify new opportunities for client growth and long-term success.
• Represent MPM as a thought partner in client meetings, bringing forward ideas and solutions.

What We're Looking For:

• 3+ years of experience in Account Management, Client Relations, or Social Media/Marketing (agency or hospitality background a plus).
• Proven ability to manage multiple accounts and projects at once with strong attention to detail.
• Expertise in social media platforms, campaign strategy, and content planning.
• Strong project management skills and comfort leading cross-functional teams.
• Excellent communication skills — both written and verbal.
• Analytical mindset with experience interpreting campaign data and translating it into strategy.
• Proficiency with marketing tools (social scheduling platforms, analytics dashboards, SEO basics).
• Passion for hospitality, travel, and lifestyle brands.

Why MPM:

• A collaborative, creative boutique agency environment with direct access to senior leadership.
• The chance to work with exciting hotel, resort, and restaurant brands across the U.S. and internationally.
• Hybrid flexibility with 3 in-office collaboration days that fuel teamwork and creativity.
• Opportunities for growth as we scale our agency and expand our client roster.
• Great benefits package including health, dental, vision, paid holidays, PTO, and more.
• Opportunities for growth as we scale our agency and expand our client roster.

Ready to join a boutique agency with big plan? Apply today to be part of our team and help elevate the digital presence of some of hospitality’s most inspiring brands.

Job Type: Full-time

Pay: $65,000.00 - $73,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Professional development assistance
• Vision insurance

Work Location: Hybrid remote in Seattle, WA 98107