Social Media Content Coordinator

About Fello

Fello is a profitable, hyper-growth, VC-backed B2B SaaS company building the AI Operating System for relationship-driven growth . Our platform combines data intelligence, marketing automation, and conversational AI to help businesses engage smarter, move faster, and scale effortlessly. We turn complex data into simple, intelligent actions — automating everything from outreach to follow-up.

Our social presence is an extension of our community. This role exists to ensure Fello shows up consistently, helpfully, and thoughtfully across social platforms — both in what we publish and how we engage.

About You

We’re looking for a Social Media Content Coordinator to support Fello’s social and community presence with a focus on short-form video, consistent publishing, and thoughtful engagement .

You’ll work closely with Marketing, Growth Marketing, and Community to help turn leadership insight into social content, ensure inbound messages don’t get missed, and help Fello stay present across a growing set of platforms. This is a hands-on execution role — not a strategy role — designed for someone who enjoys operating, organizing, and following through.

You Will

• Film short-form video content with Fello leadership (President, CEO, and others)
• Capture in-office, event, community, and behind-the-scenes content
• Perform light social-first editing (jump cuts, captions, framing, pacing)
• Publish and manage content across priority channels:
• Primary: Facebook & Instagram
• Secondary: TikTok, LinkedIn, YouTube Shorts
• Support occasional podcast filming (basic setup and recording assistance)
• Respond to inbound social messages, comments, and mentions on posting platforms
• Partner with Growth Marketing to:
• Monitor conversations across additional platforms (e.g., Reddit, forums, real estate forums, etc.)
• Help route, respond to, or escalate messages appropriately
• Track recurring questions, themes, and sentiment
• Collaborate with Marketing on campaigns, launches, and content priorities
• Work with the Community Leader to support events, education, and engagement
• Use AI tools to:
• Assist with editing and caption drafts
• Suggest content ideas and hooks
• Improve speed and consistency of workflows
  

You Have

• Based in Cleveland, OH and able to work in person
• Comfortable filming executives and working alongside leadership
• Strong instincts for social scripts, content, and tone
• Experience with light video editing for social platforms
• Organized, responsive, and detail-oriented
• Interested in using AI tools to improve efficiency
• Open to occasional travel
  
  

Nice To Haves

• Experience supporting online communities
• Familiarity with podcast recording basics
• Comfort working cross-functionally with marketing and growth teams
• Exposure to B2B, SaaS, or real estate content
  
  

Our Benefits

• Competitive Compensation: Attractive salary and benefits package.
• Flexible Work Environment: Fully remote work with flexible hours to promote work-life balance.
• Professional Growth: Opportunities for career advancement and professional development.
• Health & Wellness: Comprehensive health, dental, and vision insurance plans.
• Paid Time Off: Generous PTO and paid holidays to recharge and relax.
• Collaborative Culture: A supportive team environment that values innovation and collaboration.
• Equity Options: Opportunity to own a part of Fello and share in our success.
• Cutting-Edge Projects: Work on innovative products that leverage AI and advanced technologies.