Social Media - Digital Marketing

Job description:

Key Responsibilities1. Lead Response & Customer Handling

• Respond promptly to leads from WhatsApp, Instagram, and other platforms.
• Maintain professional and engaging communication with new and existing customers.
• Follow up with interested clients to convert inquiries into sales.

2. Social Media Coordination

• Coordinate with the content team for daily and weekly social media posts.
• Share customer insights with the marketing team to improve content strategy.
• Ensure timely upload of stories, product posts, and announcements (if required).

3. Shoot Coordination

• Work with the photography/videography team to plan and schedule product shoots.
• Ensure the right products, models, and props are prepared before each shoot.
• Assist in selecting final images/videos for posting.

4. Sales & Product Promotion

• Present products clearly and persuasively to customers.
• Maintain knowledge of current collections, offers, and stock availability.
• Upsell and cross-sell products based on customer preference.

5. Communication & Reporting

• Maintain daily logs of customer interactions and sales conversions.
• Coordinate with inventory and logistics teams for order fulfillment.
• Provide weekly updates to the Sales & Marketing Manager.

Required Skills & Qualifications

• Strong communication skills (written & verbal).
• Familiarity with WhatsApp, Instagram, and basic digital tools.
• Sales-oriented mindset with good negotiation skills.
• Good multitasking and time-management abilities.
• Prior experience in sales, customer support, or social media handling is a plus

Job Types: Full-time, Permanent, Fresher

Pay: ₹12,000.00 - ₹20,000.00 per month

Benefits:

• Health insurance
• Paid sick time
• Paid time off
• Provident Fund

Work Location: In person