Social Media Intern

Collette is looking for a Social Media Intern to join our Marketing Team. This is a hybrid role based at our headquarters in Pawtucket, RI for 40 hours per week.

The Collette Intern Program is our best-in-class opportunity for college level students who are looking to explore career paths and learn more about the travel industry, international business, corporate citizenship and Collette’s culture through a cohesive and centralized program experience. Join a class of over 20 interns doing meaningful work in a values driven company. Here are some ways in which you can expect Collette to give back to you:

• Purpose - as a Collette intern you will experience a meaningful summer program with your working team, supporting real, hands-on business projects.
• Variety - Interns will participate in a comprehensive, cohesive and structured blend of business-specific experiences and a shared learning curriculum through our Summer Series programming and events.
• Networking - with over 20 other interns you get the chance to network and learn from one another, as well as your specific business team members, leaders, and mentors.
• Results - where applicable, Collette Interns will have the opportunity to be considered for full time positions with us after graduation.

Job Summary:

The Social Media Intern creates and schedules brand content across a variety of social platforms, drives social interactions with fans and followers, and supports specific content marketing initiatives and campaigns, all while providing social customer care.

This internship requires an understanding of creating, editing, publishing, and sharing content on multiple social channels. Ideal candidates must understand the unique requirements of each channel and be able to maintain the organization’s voice in each.

Primary Functions:

• Assist the social media team in planning and executing the company’s social media strategy.
• Maintain community management of online review sites and social media channels.
• Support the social media team in actively reporting on organic and paid social media insights.
• Responsible for coordinating with the social media and creative teams to create original multimedia assets that support social marketing initiatives.
• Identifying authoritative and influential individuals and brands on the social web and implementing a social networking strategy to facilitate and nurture strategic partnerships.
• Maintaining an active, well-rounded presence in social media, demonstrating a command of each network and their best practices, and easily adopting the brand voice in each.
• Performing social listening, customer care, and reputation management in line with the brand’s moderation policy, reporting on findings, and providing feedback to appropriate internal stakeholders as needed.
• Other relevant duties as assigned.

Knowledge and Skills:

• Knowledge and experience of the social media/digital marketing field in a business setting
• Working towards a Bachelor's degree in marketing, media communications, or related area of study
• Knowledge of social listening tools such as Hootsuite
• Strong written and verbal communication skills
• Proficient with Microsoft Office products

Hourly rate: $18.00/hr