Social Media Marketing Specialist

Social Media Marketing Specialist at Hepdex

We are looking for detail oriented and reliable individuals to support our market research and digital feedback projects. In this role, you will complete short online tasks such as surveys, product reviews, and digital evaluations that help brands improve their services, content, and user experience.

This is a flexible, online based role suitable for people who are comfortable using social media, the internet, and basic digital tools.

Key Responsibilities

• Take part in short surveys, watch videos, and fill out questionnaires.
• Provide product feedback and reviews based on your honest experience and opinion.
• Complete digital evaluations such as testing websites, apps or online tools.
• Review social media content and advertisements.
• Rate how clear, engaging, or useful certain digital experiences are.
• Share feedback about social media posts, ads and campaigns.
• Share feedback on brand messages and content style.
• Share feedback on overall user experience across different platforms.
• Follow written instructions for each task to ensure accurate, high quality responses.
• Submit tasks within given deadlines and communicate any issues clearly and promptly.

Requirements

• Access to a reliable internet connection and a phone, tablet, or computer.
• Comfortable using social media platforms (e.g., Facebook, Instagram, TikTok, X/Twitter, YouTube, etc.).
• Ability to read and follow instructions carefully.
• Good attention to detail when answering questions and providing written feedback.
• Basic English reading and writing skills.
• Ability to manage your own time and complete tasks independently.
• Willingness to share honest opinions, even if they are critical or negative.
• Preferred (but not required): Previous experience with online surveys, product testing, or market research.
• Preferred (but not required): Interest in social media trends, online content, and digital products.
• Preferred (but not required): Ability to provide short written explanations or comments when needed.

What You Will Do Day to Day

• Answer short multiple choice or open ended surveys about products, ads, or services.
• Watch short videos (ads, product demos, social content) and rate them.
• Test apps, websites, or signup flows and report what works well or what feels confusing.
• Write brief reviews or opinions on products, services, or digital experiences.
• Participate in simple social media-related research, such as reviewing posts or giving feedback on campaign ideas.

Seniority level

Mid Senior level

Employment type

Full time

Job function

Marketing

Industries

Consumer Services

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