Description:
Essential Functions
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Working collaboratively and cooperatively with property management staff and other personnel
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Solicits and responds to referrals from property management staff, residents directly and people in the community calling on behalf of rental property tenants who have challenges related to day-to-day functioning.
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Client assessments, development and oversight of case management plans for long term success.
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Emphasis is placed upon collaboration with other community agencies.
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Assists residents with referrals to community resources, benefit programs and related services.
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When appropriate completes an evaluation, a plan and a service agreement with the resident.
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Documents all face-to-face contacts, phone contacts with and on behalf of the resident and all activities related to the service agreement.
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Maintains identified service record in the SHP database.
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Accompanies residents to appointments as required, to ensure services are received
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Crisis intervention, counseling and case management with residents as needed.
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Referral to long term therapy services in the community as needed.
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Assists with property activities related to Health and Community Services functions
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Other duties as assigned by the Clinical Supervisor and/or Director of Resident Services
Requirements:
Skill & Knowledge Requirements
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Ability to handle sensitive information in a confidential manner.
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Excellent communication and organizational skills.
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Computer skills, including Microsoft Word, Microsoft Outlook and Excel.
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Ability to work with different cultures, ethnicities and minorities.
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Ability to identify mental health conditions, diagnose and provide treatment and/or appropriate referrals.
Experience Requirements
Bilingual (English/Spanish) preferred.
Education Requirements
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Master’s Degree in psychology, social work or other relevant field
License/Certification Requirements
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Valid CA Driver’s License with access to reliable vehicle.
Physical Requirements
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Sitting for long periods of time, walking and stretching, occasional light lifting, travel via automobile.
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Travel may be required during regular business hours.