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Social Worker MSW

Job Summary

Center Support Supervisor

TeemaGroup

Full-time

In-Office | San Francisco CA, United States


What you will be doing:

Clinical Practice & Case Management

  • Exercise independent judgment to provide case management services for a panel of patients.

  • Conduct comprehensive initial and routine psychosocial assessments to develop, implement, and update individualized care plans.

  • Collaborate with caregivers and support systems to establish and deliver coordinated care plans.

  • Identify psychosocial risks, challenges, and service needs; advocate, refer, coordinate, and follow up on patient support in a timely manner.

  • Provide individual counseling to patients as needed.

  • Facilitate family conferences and patient/caregiver support groups.

  • Engage with the community to identify and access services that support patient well-being.

  • Conduct discharge planning and coordination when a patient transitions out of the program.

  • Participate in special events such as caregiver workshops and educational sessions.

  • May review and verify assessments completed by other social work staff.

Team Collaboration

  • Serve as a primary liaison between patients, caregivers, the team, and community partners.

  • Collaborate with external agencies such as healthcare plans, community-based organizations, and care facilities.

  • Adhere to ethical and legal standards of social work practice.

  • Comply with all organizational policies and procedures, including safety and confidentiality regulations.

  • Complete all documentation promptly and accurately.

  • Actively participate in team meetings, advocate for patient and caregiver needs, and contribute to collaborative care planning.

  • Support continuous improvement efforts to enhance service quality and operational efficiency.

  • Deliver 5-star service guided by compassion, respect, and professionalism.

  • Perform other related duties as assigned.


What you must have:

  • Master’s degree in Social Work (MSW) from an accredited institution required.

  • Bachelor’s degree in Social Work may be considered with relevant experience and language proficiency.

  • Minimum of one (1) year of experience working with frail or elderly populations.

  • Valid Social Worker license in the state of California (MSW – Medical Social Worker).

  • Experience and ability to work effectively with diverse populations.

  • Skilled in collaborative teamwork and interdisciplinary care coordination.

  • Strong interpersonal skills with the ability to build trust and rapport with patients, caregivers, and colleagues.

  • Highly organized with the ability to prioritize, manage multiple tasks, and follow up thoroughly.

  • Excellent verbal and written communication skills.

  • Proficient in Microsoft Office and comfortable using electronic documentation systems.

  • Bilingual ability may be required for specific assignments.

  • Strong foundation in clinical practices and case management principles.


Nice to have:

  • One (1) year or more of post-MSW experience.

  • Prior experience in case management or healthcare settings.

  • Familiarity with electronic health record (EHR) systems.

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