Softlines Support Staff Lead Merchandiser

Link to apply:

https://recruiting.paylocity.com/Recruiting/Jobs/Details/4054553

Job Overview
We are seeking an energetic and detail oriented Softlines Support Staff Lead Merchandiser to join our dynamic retail team. In this role, you will assists in overseeing staff, floor presentation, service and operations. Responsible for providing exceptional customer service and promoting sales and services in the Softlines Department. This position offers a fantastic opportunity for someone passionate about retail, merchandising and team development to make a significant impact in a fast-paced environment.

Essential Functions:

1. Performs UBS customer service expectations as required.

2. Works with the Marketing Department to help plan for promotional and sale campaigns.

3. Proposes new ideas to help promote University Book Store merchandise.

4. Communicates effectively with customers, management, supervisor, and staff.

5. Assists with maintaining counter and sales floor presentation.

6. Oversees all Sales Associate’s daily functions.

7. Ensures teamwork enthusiasm and commitment at optimum levels of customer service, sales, organization and professionalism.

8. Coordinates staffing in the department to maintain sales floor operations.

9. Assists with training, coaching, and developing staff.

10. Offers feedback to supervisor to assists with employee performance appraisals. While provides daily feedback to employees.

11. Store opening/closing duties along with weekend floor supervisor duties.

12. Maintains sales floor security

13. Ensures that the store is properly merchandised including fresh stocked displays proper signage, and clean and neat end caps and shelves.

14. Responsible for the coordination of transfers between stores.

15. Maintains appropriate balance between project activities and necessary daily tasks while meeting deadlines.

16. Performs all additional duties as assigned.

Additional Responsibilities:

1. Assist with maintaining Floor Order Sheets.

2. Writes up defects for credit.

3. Works with buyers on pricing, scanning and product issues.

4. Operates cash register to accurately record purchases, completing transactions according to company procedures.

5. Assists in maintaining inventory records as directed by the Supervisor and Department Manager, including counting items, data entry, and verifying and recording information.

Qualifications