Software Implementation & Support Executive

Role Overview

We are looking for enthusiastic and dynamic individuals to join our team as Software Implementation & Support Executives. The role involves working closely with clients to implement our software solutions, provide ongoing support, and ensure smooth adoption of technology across their operations.

Key Responsibilities

• Assist in software implementation, configuration, and deployment at client sites.
• Provide technical support and troubleshooting for users post-implementation.
• Conduct training sessions and demonstrations to help clients understand system functionalities.
• Collaborate with internal teams to ensure timely resolution of client issues.
• Document processes, issues, and resolutions for continuous improvement.
• Be open to traveling to client locations as per project requirements.

Required Skills & Qualifications

• Bachelor’s degree in Computer Science, IT, Engineering, or related field.
• Fresher or 2–3 years of experience in software support/implementation.
• Strong communication and interpersonal skills to interact with clients effectively.
• Basic understanding of ERP/HRMS/software systems (preferred but not mandatory).
• Ability to work independently and manage multiple tasks.
• Willingness to travel frequently for client projects.

What We Offer

• Hands-on experience with cutting-edge software solutions.
• Exposure to diverse industries and client environments.
• Growth opportunities in software implementation, support, and project management.
• A collaborative and supportive work culture.

Job Type: Full-time

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

• Cell phone reimbursement
• Leave encashment
• Life insurance
• Paid sick time
• Paid time off
• Provident Fund

Work Location: In person