Software Quality Assurance Lead

Company Description:

Topdot delivers dynamic website solutions to clients around the world. Our vision is to provide creative and user-friendly solutions while bringing innovation to everyday business processes. We are a one-stop-shop for our clients, offering a variety of IT services including website development, mobile apps, and online marketing.

Job Description:

We’re seeking a Lead QA Engineer to lead our quality assurance strategy and ensure the delivery of high-performing, reliable, and user-focused digital solutions. As the cornerstone of our QA organization, you will define and drive testing standards across teams, collaborate closely with Project Management, Design, Development, and SEO to uphold quality at every stage, and harness the power of AI-driven tools and methodologies to transform how we test, monitor, and optimize our products. This is a strategic, hands-on leadership role for a seasoned QA professional eager to shape the future of quality engineering in an environment that values innovation, precision, and collaboration.

Key Responsibilities:

• Design, implement, and oversee comprehensive test strategies and plans for web, mobile, and backend systems.
• Establish and own the organization’s QA framework and standards, ensuring alignment with overall delivery governance and project management practices.
• Lead the development and execution of automated, manual, and AI-assisted testing across the full product lifecycle.
• Collaborate closely with Project Management, Development, and SEO teams to ensure quality, performance, and scalability from concept to deployment.
• Provide quality risk assessments to the Technical Project Manager for inclusion in the project's risk register, and define the key quality metrics for executive portfolio reporting.
• Identify, document, and track defects and performance issues, driving continuous improvement through data-driven insights.
• Conduct technical due diligence and perform quality audits on proposed third-party tools, frameworks, and architecture patterns before they are adopted by project teams.
• Leverage AI tools and machine learning techniques to enhance test coverage, defect prediction, and root-cause analysis.
• Mentor and guide QA engineers, fostering a culture of technical excellence and accountability.
• Continuously assess and integrate emerging QA technologies, frameworks, and AI capabilities to enhance efficiency and reliability.
• Act as a quality advocate within the organization, ensuring products meet the highest standards of user experience and technical integrity.
• Contribute essential quality-related data and insights to the PMO's 'Lessons Learned' repository and formal post-implementation reviews.

Required Skills and Qualifications:

• 8+ years of experience in software quality assurance, with at least 3 years in a senior or lead QA role.
• Bachelor’s degree in Computer Science, Engineering, or related technical field
• Proven expertise in test automation frameworks (e.g., Selenium, Cypress, Playwright) and CI/CD integration.
• Strong understanding of functional, regression, performance, and usability testing methodologies.
• Demonstrated ability to collaborate effectively with cross-functional teams including Project Management, Development, and SEO.
• Hands-on experience leveraging AI or ML tools for quality assurance—such as AI-powered testing automation, predictive analytics, or intelligent test case generation.
• Proficiency in scripting languages (Python, JavaScript, or similar) and experience working with API testing (Postman, REST Assured).
• Strong analytical, problem-solving, and communication skills, with the ability to drive quality outcomes at scale.
• Demonstrated ability to translate technical QA findings and metrics into business insights and strategic recommendations for senior leadership and project management teams.

Preferred Skills and Qualifications:

• Experience with AI-driven QA platforms (e.g., Testim, Applitools, Mabl, or Functionize).
• Familiarity with cloud environments (AWS, Azure, GCP) and containerized testing using Docker or Kubernetes.
• Knowledge of SEO performance testing and analytics validation.
• Certification in ISTQB, Certified Agile Tester, or similar QA credentials.
• Previous experience in e-commerce, digital marketing, or other high-traffic web environments.

Benefits and Perks:

• A collaborative, growth-focused culture that empowers innovation and experimentation.
• Competitive compensation with performance-based bonuses.
• Comprehensive health and wellness insurance.
• Generous paid time off and company holidays.
• The opportunity to lead QA innovation in a company that values technology, creativity, and AI-driven advancement.

If you’re a forward-thinking QA leader passionate about driving excellence through innovation and collaboration—we’d love to hear from you.

Apply here or at hr@topdot.pk with your updated CV.

Job Type: Full-time

Ability to commute/relocate:

• Lahore: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Current salary in PKR?
• Expected salary in PKR?

Experience:

• software quality assurance: 8 years (Required)

Work Location: In person